IT Manager, Commerce Platform

Cleveland, OH

Onsite  -  Project / Program / Change Management  -  Direct Placement  -  Job ID: 23-02957

Title: Commerce Platform IT Manager 
Location: Cleveland, OH (Hybrid) 
Duration: Direct Hire 

Job Description:  

  • Provide strategic, technical, and operational expertise and leadership in support of business and IT activities.  

  • Define and enhance methodologies and processes for application life cycle management in line with best practices and from practical experience of continuous improvement.  

  • Benchmark, analyze, and make recommendations for improving current methods and practices. 

  • Manage relationships with vendors and service providers so that they deliver cost-effective solutions which meet the needs of the organization.  

  • Determine staffing and skills requirements for the team.  

  • Onboard new applications and define processes, version applications, build applications, define code repository standards, utilize CI/CD pipelines for deployment, dependency management, manage cache invalidation workflows, collaborate with Release Management team for deployments.  

  • Ensure applications are running and available, profile applications for code quality, secure applications through patching and scanning (dynamic & static), ensure application performance meets requirements, manage cache policies, monitor application health and wellness checks; collaborate with infrastructure platform team.  

  • Provide guidance on standards and implementation requirements for supported applications.  

  • Manage architectural designs and standards for implemented platforms.  

  • Communicate and enforce system standards and solution review processes.  

  • Manage operational support staff on-call rotation.  

  • Mentor and/or provide guidance to all members of the team.  

  • Conduct activities like staffing, performance and resource management, and strategic direction of the team.  

  • Research or prototype new tools and/or technologies.  

  • Assist with other projects as may be required to contribute to the efficiency and effectiveness of the group and other business/technical entities.  

  • Manage vendor partners as needed.  

  • On-boarding and off-boarding of contractors and other temporary staff as needed.  

  • Participate in hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.  

  • Minimal Travel is required 


  • The IT Manager must possess a Bachelor's degree in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or in lieu of a degree, at least 12 years of education and/or experience in the field of Computer Science, Computer Engineering, or Information Technology.  

  • 10+ years IT experience including 4+ years of management experience with direct reports and 4+ years of experience working with E-Commerce systems and platforms.  

  • Experience managing a team, assigning tasks, managing tasks, delegating of work duties, leading technical area of large-scale implementations.  

  • Experience with the design, implementation, deployment, automation, and support of web solutions in a primarily cloud-based environment.  

  • Strong platform/application product knowledge and ability to understand customer's needs.  

  • Proven experience effectively communicating to business domain stakeholders and technical staff.  

  • Experience translating business requirements into system configuration.  

  • Experience with providing guidance on configuration and development standards to improve consistency.  

  • Good understanding of DNS, load balancing, and networking concepts.  

  • Good understanding of Linux/Unix and command line tools. 

About INSPYR Solutions:  
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture. 

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.