Data Center & Cloud Operations Director

Los Angeles, CA

Onsite  -  Development / Other Technologies  -  Direct Placement  -  Job ID: 23-03630

Title: Data Center & Cloud Operations Director
Location: Los Angeles, CA 90094 – ONSITE
Duration: Direct Hire
Compensation: 140k-190k W2
Work Requirements: W2 US Citizens and GC Holders only

If you are interested, please email your resume to Cindy Tran at!

Job Description:

This is a leadership role that provides direction and leadership in overall global strategy and management of Cloud, and Data Center (DC) operations. This includes selection, implementation, standardization, and management of Engineering and IT (E&IT) Cloud and DC infrastructure operations. The scope of the role includes management of data centers, cloud infrastructure, server systems, storage, virtualization/containerization, infrastructure software development, working with network and security teams, and stakeholder communications.


The role manages the infrastructure systems engineers and architects. This role also manages the development of strategy, planning and execution of the E&IT core systems disaster recovery management process, E&IT policies and procedures annual maintenance, and the direct management (Chair) of E&IT's Internal Steering Committee.


Key Responsibilities & Duties:

  • Establish long term IT infrastructure strategy, goals, policies, and procedures for Cloud & DC, and Operations.
  • Ensure compliance with all required security protocols and applicable standards.
  • Direct global data center and cloud operations: lifecycle of all systems, virtualization, containers, continuous integration/delivery, databases, object storage, messaging systems, storage, server networks, disaster recovery, and backup systems.
  • Manage daily operation and staff supporting global IT infrastructure.
  • Direct change, problem, and asset management process and procedure.
  • Accountable for planning and efficient use of budget.
  • Direct staff on software development projects for infrastructure automation.
  • Mentor and facilitate professional growth for direct reports.
  • Operations KPI's and provide reports to executive management on service availability and infrastructure performance.
  • Manages and provide direction to systems engineers and architects on design and implementation of highly available/distributed services.
  • Manage and provide direction on resolution of escalated support incidents from a technical and organizational policy perspective.
  • Manages IT infrastructure projects including design, budget, and resource assignments.
  • Establishes performance benchmarks and creates regular performance reports.
  • Manage 24/7 on-call coverage of IT infrastructure.
  • Provide evaluation and mentoring for direct reports on performance.
  • Act as a thought leader acting as a critical part of a senior E&IT management team.
  • Plan and manage budget for the IT infrastructure in coordination with E&IT senior leadership.
  • Other duties as assigned or requested.

 Required Knowledge, Skills, and Abilities (KSAs):

  • Significant senior leadership experience leading IT Services and Project Management process design experience (ITIL, ITSM, and PMI best practices implementation).
  • Demonstrated experience in leading IT security initiatives for mid to large scale companies including leading initiatives at the network, system and end point level.
  • Experienced in cost reduction and cost control initiatives.
  • Previous experience managing 3rd party service providers to contractual agreements and customer satisfaction requirements.
  • Advanced Linux/Unix and Windows Active Directory systems administration knowledge.
  • Experience administering Kubernetes clusters and associated infrastructure.
  • Experience administering Openshift infrastructure.
  • Experience administering VMWare vSphere and associated infrastructure.
  • Experience in cloud architecture and infrastructure administration.
  • Software development experience and software engineering process knowledge required.
  • Working technical knowledge of modern network hardware, protocols, and Internet standards, including TCP/IP (IPv4 and IPv6), BGP, OSPF, and MPLS.
  • Working technical knowledge of relational databases like MSSQL or MySQL.
  • Strong organizational skills to prioritize tasks under time constraints; diplomacy and ability to deal effectively with people.
  • Experience in leading multidisciplinary, high-performance work teams/groups.
  • Demonstrated competency in developing efficient and effective solutions to diverse and complex business problems.
  • Demonstrated ability to lead and manage a rapidly changing culture.
  • Strong organizational and analytical skills.
  • The ability to work collaboratively with diverse functions and levels within the organization.
  • Excellent communication and presentation skills.

 Education and Experience Requirements:

  • Bachelor's degree in computer science, business administration or other relevant field.
  • 12 years' experience leading a global infrastructure team within global corporate environments.
  • 10 years of direct management experience including budgetary responsibility.
  • 7-10 years systems and network engineering experience and project management leadership (full life cycle implementation).