Packaging Project Manager

• Demonstrate superior customer service skills
• Ensure accurate entering and management of vendor, customer data into back office ERP system (Netsuite)
• Manage account receivables of customers and account payables of vendors
• Track billing processes and update NetSuite
• Management of outbound customer samples
• Coordinate and track all logistics of orders
• Coordinate and track timely delivery of goods to customers
• Track customer orders through the entire sales cycle, through the delivery of final goods to the customer
• Ensure timely updates and responses to all customer, vendor, and sales team inquiries
• Proactively support the sales team and sales process
• Provide client support by answering or referring inquiries to appropriate colleagues
• Maintain an electronic folder of all client pricing proposals on the network
• Communicate necessary information timely and accurately to all parties, including clients, back-office staff, sales team, and
• vendors
• Resolve issues or escalate as needed to ensure prompt and accurate resolution
• Ensure that departmental training materials are current, effective, and utilized
• Recommend and implement improvements in process and procedures
• Develop and hone an understanding of the packaging industry and subject matter
• Any additional functions of supporting the sales team that may arise as the business evolves

Skills and Competencies

• 3 years of Project Management experience in the packaging industry is required
• NetSuite experience is required (similar ERP system experience acceptable)
• Strong attention to detail is required
• Keen ability to work both collaboratively with colleagues and partners, and autonomously as a motivated self starter
• Proficiency in MS Office required
• Strong attention to detail required
• Proficiency in Salesforce is a plus
• Must possess excellent written and verbal communication skills
• Customer service oriented with strong interpersonal skills
• Dedicated professional with the ability to respond to requests promptly and accurately
• Must be detail-oriented, organized, and be able to multi-task
• Proactive and motivated with strong problem solving and follow up skills
• Take ownership of your work; follow-thru until final resolution
• Ability to be flexible and thrive within a growing organization in an evolving industry
• Must be able to work both independently and with a team

About INSPYR Solutions:
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution. We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.
 
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.