PC Desktop Technicians

Las Vegas, NV

Onsite  -  Infrastructure  -  Contract  -  Job ID: 23-71903

INSPYR Solutions (previously Genuent) has a need to hire Three (3) PC Desktop Technicians for our Government client in Las Vegas, NV 89155. Role: 100% on site Mon – Friday, at least 1 year. If you are a fit please email your resume to Cindy Tran CPTran@inspyrsolutions.com 

About the Role

  • Our Government Client’s IT Technical Support team has a requirement for three PC Desktop Technicians.
  • This project is for the FY24 Desktop/Laptop Technology Refresh Program.
  • The project will involve imaging and deploying workstations and laptops to Client departments/employees.
  • Image and deploy desktops/laptops with departmental images.
  • On average 50 workstations need to be imaged and ready for deployment per day, for laptops 60 needs to be imaged and ready for deployment per day.
  • Troubleshoot and resolve ServiceNow incidents for desktops/laptops hardware and software issues within the agreed upon SLA.

MINIMUM Quals (Must meet the min quals)

  • Three years of experience working with Desktops, Laptops and Tablets.
  • Work and get direction from a team of 25 highly skilled Systems Technicians supporting CLIENT's desktop needs. .
  • Installing and configuring Client standard Hardware and Software (Dell OptiPlex, Latitude and Precision workstations and laptops)
  • Two years of experience using Microsoft MDT imaging
  • Two years of experiencing installing and troubleshooting Microsoft Windows 10 and Windows 11
  • Two years' experience installing and troubleshooting Microsoft Office Suites 2019 and O365
  • Two years' experience with basic Microsoft Administration for desktops and laptops Intermediate level Network Infrastructure
  • Troubleshooting techniques
  • Must be able to work under deadlines
  • Documentation of technical procedures
  • Asset tracking and inventory m anagement
  • Customer Service skills
  • Ability to lift 30 lbs

Preferred / Special Skills

  • Three years' experience with triaging computer issues and imaging workstations and laptops
  • Understanding of standard procedures and laws related to software licensing agreements
  • Methods and practices of IT hardware and software management
  • Inventory control record keeping practices and principles
  • Standard procedures and laws related to software licensing agreements
  • Preparing clear and concise correspondence and other written materials
  • Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative
  • Demonstrate professional organization, documentation, communication, and interpersonal skills
  • Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines.


  • Selected candidate must be able to pass a criminal background check, including livescan.
  • Estimated Duration of Job:
  • Duration of Job 12 months, November 2023 through November 2024 .
  • Approximate start date: Anticipated Start Date November 6, 2023
  • Work Mon thru Friday, 7 am to 4pm


Las Vegas, NV