Warehouse services Coordinator
Maple Grove, MN
Onsite - IT - Infrastructure / Network / Systems - Contract - Job ID: 23-72619
Title: Warehouse Services Coordinator
Location: Maple Grove, MN, 55369
Compensation: 23.00 – 24.00 per hour
Duration: Long term contract
Work Requirements: US Citizen, GC Holder, or Authorized to Work in the US
Job Title: Warehouse Services Coordinator
Primary Roles & Responsibilities:
- Create and Manage pick plans for accurate and timely order completion. Responsible to evaluate inventory variances including verifying bin locations and communicating corrective action plans with supervisor.
- Schedule all pick-ups for outbound freight. Ensure each order is processed, packed, and shipped to the proper shipping location based on the sales order by the end of each day.
- Provide freight quotes to sales, purchasing, production and management to assist in sales order processing. Complete other orders requesting freight quotes from outside vendors.
- Pick product from the warehouse based on a pick plan for sales orders.
- Receive and verify all incoming inventory to "FG " stock in a timely manner to minimize receiving or transfer errors. Move physical inventory to the proper put-away bin locations on a daily basis utilizing hand held scanner device
- Quality scan all products based on sales order into the warranty database for accurate fulfillment of the sales order as well as timely completion of each order.
- Prepare shipments by packing cartons or pallets for shipment and process through the UPS or FedEx shipping systems.
- Perform cycle counts on a daily, weekly basis to ensure inventory level accuracy and physical inventory yearly.
- Interacts with customer contacts, business partners, and internal staff to resolve Sales Order issues to meet shipment dates.
- Respond to all material requests including: MAC, Install, Service, and Technician.
- Process all related reports including Fixed Bin Replenishment, MAC/Service Errors, Open PO, Reservation Errors and others as needed and directed.
- Updated all work performed in our service ticketing system.
- Provide excellent customer service to our internal and external customers.
- Verify physical inventory for purchase orders or RMAs (returns) and communicate discrepancies to customer service or purchasing agent.
- 24 hour standby duties on a rotating scheduled basis as directed.
Knowledge, Skills, Abilities:
- Accountability – Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Takes personal ownership in organization's success.
- Customer Focus – Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer.
- Strong computer skills and related applications (Excel, Peoplesoft, SL Dynamics, SAP, UPS and FedEx freight application experience a plus)
- Excellent interpersonal and communication skills
- Ability to work under pressure to meet deadlines
- Ability to multi-task
- Ability to work in a fast paced environment
- Able to stand on cement for up to 95% of the day.
- Able to multi-task and resolve difficult situations
- Good logistic skills.
- Familiarity with shipping practices and procedures
- I/P, telephony or computer product knowledge desired
- Certification on forklift equipment preferred.
Education/Experience Requirements:
- High School Diploma, or equivalent is required
- 3 years of Warehouse experience
- 3 years of inventory knowledge
- 3 years customer service
- Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP (i.e. Dynamics SL and/or SAP).
Skillset / Experience:
- 3 years of Warehouse experience; keywords: Receiving; pick plans/pick product; inventory; cycle counts; freight scheduling
- 3 years of inventory knowledge
- 3 years customer service
- Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint, ERP (i.e. Dynamics SL and/or SAP).
- Soft skills: Excellent work ethic; multi-tasker; self sufficient; & very reliable & punctual.
- Please set the expectation, that we are looking for candidates that will be comfortable staying in this role.
- Must be comfortable standing on cement for long periods of time, up to 95% of the day.
- Must be comfortable committing to the shift, being a team player. Resources at this location are moved around to work in different departments as needed.
- Person's with Lead, Manager, or Supervisor experience are too qualified and need not apply.
About INSPYR Solutions:
As a leading information technology partner, we connect top IT talent with our clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. We understand and value the unique needs of highly-skilled information technology professionals in the industry and always strive to stay above the curve. Our company was founded on the following core values: Be the Best, Understand the Urgency, Never Ever Give Up, Have the Courage to Excel, and Make a Contribution . We take pride in our business model and strive to create a positive workplace environment through an exemplary culture.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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