Sr. Technical Business Analyst

Neenah, WI

Onsite  -  IT - IT - Business Systems / Data / Analyst  -  Direct Placement  -  Job ID: 23-73253

Title: Sr. Technical Business Analyst
Location: Neenah, WI (onsite 3x/wk)
Duration: Direct Hire
Compensation: $100,000 – $115,000 + Benefits
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Position Summary:

The Sr. Technical BA will play a lead role in the evaluation of Jewelers Mutual's current systems and processes by identifying and communicating needs between business areas, technology teams and support teams. Supports one or more moderately to highly complex business processes. Serves as a team member, sometimes as a technical lead. Also works at a high level to analyze business area needs, then recommends and defines solutions to address business challenges and desired outcomes.


ESSENTIAL DUTIES & REPONSIBILITIES include the following. Other duties may be assigned.


Planning & Execution Activities

• Determines which techniques and artifacts should be used for each project based upon size, complexity and stakeholders

• Identifies all stakeholders

• Helps communicate and mitigate risks to ensure project success

• Responds to changing organizational priorities

• Works closely with project managers and assists with the project planning

• Provides input from a business and IT perspective

• Conducts data gathering and analysis to understand business strategy requirements

• Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction

• May generate appropriate communication, process and educational plans for mitigating the disruption of change

• May identify and remove obstacles to change


Requirements Gathering

• Ensures stakeholders are involved in requirements gathering activities

• Obtains needed information from stakeholders to form requirements

• Captures information provided in formal and informal meeting environments

• Prepares requirements documentation in format understandable to the recipient audience

• Ensures requirement traceability through all phases of a project / program

• Strives to eliminate ambiguity in, or varying interpretations of requirements

• Assesses stakeholder needs utilizing a structured requirements process to assist in identifying

business priorities and advises on options

• Develops, writes, and communicates business requirements and functional specifications for the implementation of business solutions


Analysis, Management & Communication

• Obtains, organizes and categorizes large amounts of information provided by stakeholders

• Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstract up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs

• Documents the business requirements and functional specifications which express what actions the business must take in order to solve a business need and delivers work artifacts through the project lifecycle

• Ensures that all requirements and designs support the delivery of value, fulfill goals and business outcomes

• Offers input on priority of requirements based on time, cost, scope, strategic fit and return on investment

• Obtains approvals for each artifact generated

• Analyzes and articulates impacts of changes to requirements

• Appropriately responds to changing requirements

• Identifies opportunities for improvement and proposes solutions to impacted areas

• Takes ownership of conflict and issue resolution

• Coaches and transfers knowledge to less experienced team members

• Keeps stakeholders informed of problems, issues, and resolutions

• Varies communication method / style based on stakeholder or group

• Understands organizational culture, structure and impact on work efforts

• Understands enterprise architecture concepts and can assess business capability needs

• Effectively identify, understand and communicate business impacts/outcomes across the organization functioning as a business architect/enterprise analyst

• Establishes and maintains liaison relationship with business units and IT in order to provide effective technical solutions

• Seeks opportunities to improve and deepen relationship between IT and business units

• Analyzes performance metrics to ensure stakeholder satisfaction

• Manages stakeholder expectations

• Analyzes stakeholder operations to understand their strengths and weaknesses to determine opportunities for improvements

• Provides assistance in business case development (i.e., research, data collection)

• Reviews test plans

• Monitors testing process to ensure that business results are adequately tested with minimal risk

• Ensures test strategies involve appropriate integration and process components

• Provides a concise list of solution options considered including a recommended solution

• Assesses the organizational readiness for the new solution

• Outline business capabilities and requirements to move from the current to future state

• Verify and validate that proposed solutions meet business needs / outcomes

• Assists in the business process redesign and documentation as needed for new technology


Education and/or Experience

• A Bachelor's degree from a four-year college or university. Equivalent work experience in a similar position may be substituted for educational requirements

• Experience in gathering and/or developing requirements for multi-channel / omni-channel digital marketplaces, B2B portals & B2C portals

• 5 years of experience working as a BA to elicit, analyze, validate, consolidate, and prioritize business and systems requirements

• Working knowledge of Agile principles and the role of the BA in this methodology with a solid understanding of SDLC

• Skilled at writing requirements specifications

• Experienced in working across multiple functional workstreams

• The ability to demonstrate the effective management of stakeholder relationships at all levels internally and externally

• Proven track record of successful delivery of technical projects

• Property/casualty insurance, financial services and/or jewelry industry experience is desired, but not required


Computer Skills

• Proficiency in common Microsoft applications, including MS Office Suite, Visio, SharePoint and Outlook. Working knowledge of project management applications, Mind Mapping Software, and prototyping applications (e.g. Photoshop, Dreamweaver, Azure, iRise, Microsoft Expression Studio).


Certificates, Licenses, Registrations

• Certified Business Analyst Professional (CBAP) certification and/or Usability (UX) Certifications are desirable

About INSPYR Solutions

As a leading technology solutions company, we connect top IT talent with clients to provide innovative business solutions through our IT Staffing, Professional Services, and Infrastructure Solutions divisions. There are four elements that set us apart and serve as pillars of our company philosophy: Quality, Expertise, People, and Relationships. By always striving for excellence in these areas and focusing on the human aspect of our business, we work seamlessly together with our talent and clients to match the right solutions to the right opportunities. Learn more about us at

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.