UX Content Spec/Strategist

Home-based, MN

Onsite  -  IT - Creative / Digital / UI/UX  -  Contract  -  Job ID: 24-01596

Title: UX Content Spec/Strategist
Location: Hybrid in Minneapolis MN, San Francisco CA, Atlanta GA, Cincinnati OH, Chicago IL, New York NY, Irving TX, or Charlotte NC
Duration: 5 months+
Compensation: $45/hr – $66/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Job Description:

*Open to all digital hubs, preference for Minneapolis, MN candidates
*FTE conversion not expected
*Hybrid, 3 days in office per week mandatory

Top Skills requested:

  • Experience with content for authenticated experiences, ideally native app
  • 5-8 years of experience
  • Financial industry experience preferred dealing with compliance reviews.
  • Agency experience preferred
  • Agile experience preferred

Additional Skills requested: Need to ensure experience with authenticated and ideally native experience and the financial sector.

Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan
  • …and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
 
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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UX Content Spec/Strategist IV
Applies and updates existing content strategies to accommodate new products and campaigns, validating that content is correctly and accurately implemented across the digital platforms.
Writes, edits and implements content based on the content strategy, including voice and tone, and customer-/business-centric site goal.

The Content Specialist/Strategist works with Experience Strategy leads and UX team members to identify and meet the content demands for various projects. The UX Content Strategist applies and updates existing content strategies to accommodate new product

ESSENTIAL FUNCTIONS:

  1. Writes, edits and implements content based on the *** content strategy, including voice and tone, and customer / business-centric site goal.
  2. Reviews content with peers and senior content strategists to ensure they accurately represent the U.S. Bank content strategies
  3. Formally observes user interviews and usability sessions
  4. Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
  5. Assist in gathering requirements and assessing content needs of a given project
  6. Update content logs, copy documents, CMS and other documentation systems
  7. Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
  8. Drives, advocates and embodies a customer-centric perspective within and outside the UX Design organization, resulting in consistently simple and innovatively enriching experiences for our customers
  9. Applies and updates existing content strategies to accommodate new products and campaigns
  10. Validates that content is correctly and accurate implemented across all platforms

SPECIFICATIONS:

  • Understands basic principles of content strategy and information architecture
  • Passionate about punctuation and grammar
  • Experience with user-centered design from concept to delivery
  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices and brick-and-mortar locations
  • Knowledge of content strategy and UX best practices
  • Great problem-solver
  • A strong portfolio demonstrating past work experience and deliverables
  • Understands content creation, content inventories and audits, content mapping and modeling, voice and tone guidelines, and governance documentation
  • Experience with data-collection and analysis
  • Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment
  • Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports
  • Skilled in communication, presentation, interpersonal and analytical skills
  • Good grasp of quantitative data analysis

Skills

  • Enterprise CMS content authoring experience a must; AEM/CQ5 experience a plus
  • Attention to detail; experience creating content for highly regulated industries a plus
  • Proven ability to create and execute website content plans; migration experience a plus
  • Solid problem-solving skills; ability to work independently and adapt to changing project needs
  • Bachelors in a related field of study or 5 years of relevant professional experience

24-01596

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