SyteLine Systems Engineer

Mequon, WI

Full Remote  -  IT - ERP / CRM  -  Direct Placement  -  Job ID: 24-01618

Title: SyteLine Systems Engineer  
Location: Mequon, WI (must be onsite 3-days/week if local)
Hire Type: Direct Hire
Compensation: $120,000 – $130,000 Base Salary + Benefits
Department: Information Technology 
Reports to: IT Director

Essential Duties & Responsibilities:
• Installation, configuration, multi-site setup and support of Infor SyteLine ERP, Cloude Suite.
• Install and configure SyteLine add-ons. Specifically, Infor ION, Ming.le, Mongoose, Sales and Vendor Portals, Doc-Trak, Shop-Trak, Workbenches, QCS, Forecasting, and language packs.
• Maintain and automate key tasks to ensure that Syteline is running optimal.
• Troubleshoot Syteline errors, and performance issues. Work with Infor and Infor Channel Partners as needed.
• Migration of databases between environments (dev, staging, production).
• Control user access to Microsoft SQL databases and ensure connectivity to databases.
• Managing and adhering to systems life cycle processes and best practices.
• Expected to participate in periodic on-call after hours support.

Required Knowledge, Skills, and Abilities:
• Strong working knowledge of Microsoft Windows operating systems.
• Knowledge of Microsoft Windows Server systems.
• Strong problem solving and workstation/network troubleshooting skills.
• High level of technical skill in MS Office software programs.
• Strong organization and customer service skills.
• Ability to read, analyze, and interpret general business transactions, system documentation, and contracts.
• Ability to write reports and business correspondence.
• Ability to effectively communicate with all employees of the organization and suppliers.

• College degree in Computer Science or related area of study preferred or five years related experience; or equivalent combination of education and experience.
• Infor Cloud Suite, programming, and configuration.

Certificates, Licenses, Registrations: 
MCSE, A+ Hardware/OS, and/or NCE certifications preferred.