IT Support Specialist

Irving, TX

Onsite  -  IT - Technical Support / Help Desk  -  Contract  -  Job ID: 24-02412

Title: IT Support Specialist
Location: Irving, TX – Onsite M-F
Duration: 6-12 month contract with potential to extend
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
 
Job Description:
We are seeking an IT Support Specialist in Irving, TX. The IT Support position is a crucial role within our organization, responsible for providing technical assistance and resolving software and hardware issues for our employees. As an IT Support specialist, you will be the first point of contact for troubleshooting problems, ensuring timely and efficient resolutions to maintain productivity. Your exceptional communication skills and technical expertise will contribute to the smooth operation of our technology infrastructure, promoting a positive user experience.

Responsibilities

  • Solid understanding of Remote Desktop Protocol (RDP), System Center Configuration Manager (SCCM), Microsoft Suite, O365, etc.
  • Provide technical support and assistance to end users regarding software, hardware, and network-related issues, both in person and remotely.
  • Install, configure, and troubleshoot desktop and laptop systems, printers, scanners, and other peripheral devices.
  • Diagnose and resolve software and hardware problems, including operating system issues, application errors, and connectivity problems.
  • Collaborate with the IT team to maintain inventory records, track hardware, and software assets, and assist with software license management.
  • VMware experience would be a plus.
  • Basic experience with Active Directory.
  • Basic Networking knowledge.
  • Multitasking and strong problem-solving skills are essential.
  • The schedule is between 6 AM and 7 PM with staggered work hours with morning and evening shifts within that timeframe.
  • Some customer service experience
  • Intermediate + technical skills
  • Available for in-office commuting
  • Ability to lift and move equipment if needed

 
Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay, 401(k)
  • Retirement plan…and much more!

 
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
 

24-02412

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