Casino Operational Analytics Manager

Miami, FL

  -  IT - Project / Program / Change Management  -  Direct Placement  -  Job ID: 24-02591

Title: Casino Operational Analytics Manager
Location: Miami, FL (Hybrid)
Duration: Full Time
Compensation: $100-$115k + bonus
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Casino Operational Analytics Manager

Job Description:
Under the general supervision of the Director of North America Casino Operations & Analytics, the Manager of Operational Analytics is responsible for identifying opportunities to improve corporate performance by analyzing and optimizing all aspects of the casino operations and relevant areas including revenue, costs, forecasts, general operations, marketing, and gaming industry specific data (i.e. slot performance, volatility, and hold) . This position will perform objective analysis of gaming operations, present findings & recommendations to Operations Management under the guidance of the Director of Casino Operations. The individual will function as the key liaison between Global Casino Operations and our cruise brands, in order to ensure that we are effectively aligning our efforts and focus with the various business opportunities to achieve the greatest return for the organization.

Essential Functions:

  • Through analysis of key performance data, identify ways in which yield from key revenue sources may be improved
  • Utilize and enhance department KPI's and reporting to challenge team and drive improvement in team's results. Identify and implement corrective action when off-track.
  • Perform ad hoc and regular cadence analytics and reporting that supports current goals and business initiatives
  • Prepare and present executive summary of analytical and operational results for the senior management on a monthly/quarterly basis
  • Prepare and present proposals to support trials of initiatives. If approved, initiate trials on test ships, monitor results and provide reports to senior management
  • Monitor results of casino marketing initiatives and assist in analysis of data to inform future marketing plans and new initiatives
  • Ensure processes are in place to measure overall effectiveness of casino assets and ensure assets are continuously maximized
  • Create collaboration tools for onboard teams and work to remove or reduce intra and interdepartmental communication barriers. Create a forum for revenue generating ideas
  • Provide business support to operations team as needed and interface with strategic customers when required
  • Attend and participate in key business unit leadership meetings and collaborate with analytical teams within Global Casino Operations and brand partners


  • Preferred Education: Bachelor's degree
  • 5-7 years of data analysis
  • Casino Operations 

Knowledge, Skills & Abilities:

  • Excellent communication skills both verbal and written.
  • Proven analytical and organizational skills to meet deadlines in an environment of often-changing priorities.
  • Conceptual thinker with strong analytical skills.
  • Technical Skills; Computer Skills: Commanding knowledge of MS Excel, Word, Hyperion, Tableau or comparable BI applications or query tools. SQL, Java, Oracle, data warehousing, and BI experience is a strong plus.


  • Tactical: Decisions focus on intermediate-term issues. The purpose of decisions made at this level are to help move closer to reaching strategic goals. Outcomes are predictable. After a decision is made by Top Executive Leadership, the next phase is to take the needed steps to implement it. Examples are: The amount of money required to implement which advertising agency to promote a new service or to provide an incentive plan to employees to encourage increased revenue. (Typically, Directors+)

Physical Demands : Must be able to remain in a stationary position at a desk and/or computer for extended periods of time. Must be able to lift in excess of 50 pounds. May need to stand for long periods of time.
Travel: Less than 25% with non-shipboard travel likely.
Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.
About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.