Cash Application Specialist

Pittsburgh, PA

Full Remote  -  NON IT - Finance & Accounting  -  Contract  -  Job ID: 24-07768

Title: Cash Application Specialist
Location: Remote
Duration: 12 month contract
Work Authorization: US Citizen, Green Card Holder, or Authorized to Work in the US

Job Summary:
The Cash Application Specialist is responsible for the timely and accurate posting of cash to customer accounts and the general ledger occurring through multiple banking relationships, business systems and accounts in a dynamic, complex, and evolving environment. The Specialist has a direct impact on customer experience and actively works to resolve payment-related issues and interacts with various internal groups to ensure customer satisfaction and accurate accounts receivable financial records. The candidate should have a variety of competencies including knowledge of strong problem-solving skills, Microsoft Suite of applications and the ability to work in a team environment.

The Cash Application Specialist will work closely with Operations teams, Sales, North America Home, banking vendor(s), other payment channel vendors, Treasury and Finance. She/he will need to build effective working relationships with key people in all departments. Scope will include North America Operations but may include all areas as covered by Business.

Essential Duties/Responsibilities:
• Identifies, tests and implements improvements (including system enhancements) with the goal of mitigating risks and improving cash application timeliness, accuracy and completeness
• Records payments (lockbox, ACH, IVRs, Direct Debits, Wires) to the appropriate customer accounts in a timely, accurate manner while adhering to cash application policies and procedures
• Ensures that exceptions (payments not processed through daily automation) are applied daily and accurately
• Research unsupported payments with customers, as well as colleagues from Collections & Customer Experience, for proper posting
• Resolves misapplied and/or unapplied payment issues for customers with a sense of urgency
• Prepares detailed, accurate and organized, accounts receivable reconciliations of customer accounts for customer requests as well as internal requests
• Completes requests from other departments sent via Salesforce.com and email and ensures the requests are completed in a timely and accurate manner
• Assists and participates in ad-hoc projects as needed
• Does outreach to customers to change payment behavior if needed
• All other projects and duties as assigned.

Minimum Requirements:
Bachelors degree in Accounting, Finance, Business or other analytical discipline
In lieu of degree, 3+ years of relevant experience may be considered

Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay
  • 401(k) retirement plan
  • …and much more!

About INSPYR Solutions:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
 

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