Title: D365 Consultant
Duration: 4 months to start, extensions likely beyond
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

Job Summary:
We are looking for a talented Dynamics 365 CRM Consultant with a strong background in managing customer journeys and executing large-scale email campaigns. The ideal candidate will have extensive experience in implementing, customizing, and optimizing Dynamics 365 CRM solutions to support marketing and customer engagement initiatives.

Key Responsibilities:

• Dynamics 365 CRM Implementation: Lead the implementation of Dynamics 365 CRM solutions, including requirement gathering, system design, configuration, and customization to meet business needs.
• Customer Journeys: Design and optimize customer journey workflows within Dynamics 365 CRM to enhance customer experiences and drive engagement.
• Email Campaigns: Plan, execute, and manage large-volume email campaigns using Dynamics 365 CRM and integrated marketing tools. Ensure effective delivery, high engagement rates, and compliance with email marketing best practices.
• Data Management: Oversee data integration, data quality, and data migration processes. Ensure accurate and up-to-date customer data within the CRM system.
• Training and Support: Provide training and support to end-users and stakeholders on Dynamics 365 CRM functionalities and best practices. Troubleshoot and resolve any system-related issues.
• Reporting and Analytics: Develop and maintain dashboards, reports, and analytics to track the performance of customer journeys and email campaigns. Provide insights and recommendations for continuous improvement.
• Collaboration: Work closely with cross-functional teams, including marketing, sales, IT, and customer support, to ensure seamless integration and alignment of CRM initiatives with overall business goals.
• The indicative high-level scope is as follows:
  • Implementation of Dynamics Microsoft Dynamics Customer Journeys, including configuration and architecture
  • Support in Data Load of 2.2 Million Contacts
  • Train / Support in the Creation Email only Journeys (Mass email)
  • Training and Enablement
  • Hypercare for a period of 60 days

Our benefits package includes: 

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
 

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