Technical Program Manager

Posted at: 01/02/2025

Menlo Park, CA

Full Remote  -  IT - Project / Program / Change Management  -  Contract  -  Job ID: 25-11385

Title: Technical Program Manager
Location: Remote US 
Duration: 30 Weeks
Compensation: $50-$68
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Job Description: You should have a deep passion for data-driven problem-solving, product and tool enhancement, advertising innovation and, more specifically, online targeting, scaled consultation, and analytics. You should feel comfortable in a constantly evolving environment in which you will have to manage multiple streams of work to drive concrete, actionable solutions. As a Technical Integration Acceleration Manager, you will be the key service point of contact for the day-to-day issue management and prevention of all the major API Developers integration issues across Business Messaging. You'll partner with them to understand their business and strategic needs, and enable their success by providing consultative services and creative solutions to challenging product and technical issues.

As an expert on APIs, you’ll engage with Product and Engineering as a partner advocate, and work closely with the Business Partner Program team to monitor the pulse of your partners' businesses. This is your chance to work with a group that solves big problems for the fastest growing business partners. We’re a scrappy team that prides itself on our technical acumen and ability to drive meaningful product changes for our developers. You will do this by becoming a product expert and working closely with our program management, engineering and partner management teams to ship changes focused on making it easier to build on our APIs.
Responsibilities:
– Create analytic notebooks using SQL and other tools and build dashboards for various reporting at a team and product & partner level.
– Partner with Product, Partnerships, Engineering and Operations teams to solve problems and identify trends and opportunities.
– Work closely with internal product and program managers to understand how clients can best use our APIs to further drive performance of their business metrics.
– Guide our partners and clients to successful integrations with APIs and Marketing solutions through deep technical collaboration and a focus on delivering business success.
– Manage technical and product issues for partners building on APIs, delivering the highest level of customer satisfaction.
– Effectively communicate technical concepts to non-technical audiences.
– Serve as a two-way technical consultant representing our partner ecosystem.

Approx. 3+ years' relevant work experience in software development, technical account/partner management, tool development, product management, engineering, or developer advocacy • Experience understanding, reproducing, and driving bugs and other issues with engineering • Experience communicating with engineering as well as non-engineering teams, with a proven ability to tailor your communication depending on your audience • Experience working with APIs • Demonstrable experience in managing multiple partners, projects, and issues at once • Demonstrable ability to successfully build diverse & cross-functional relationships, both internally and externally • Proven creative problem-solving and analytical skills

Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay
  • 401(k) retirement plan
  • …and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

25-11385

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