Application Engineer III

Posted at: 02/04/2025

Los Angeles, CA

  -  NON IT - Engineering  -  Contract  -  Job ID: 25-11971

Title: Application Engineer
Location: Tempe, AZ (4 days onsite)
Compensation: $78.00-$102.00/hour
Duration: 6-month Contract
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

As an Application Engineer III for Jira, you will report to a Manager, Information Technology in Los Angeles, California. You will join a multi-functional team collaborating to administer and support numerous Communications, Knowledge, and Work Management Tools.
As a Jira Solution Architect, your role will be to design, build and maintain work systems on the Jira Cloud platform in order to help teams leverage the full potential of the Jira Cloud platform to support their work. You will achieve this by working with skilled and passionate teammates, as well as our trusted partners.

Responsibilities:
Intake requests for new work systems, meet with stakeholders to understand their requirements
Iterate on work systems prototypes, gathering and integrating feedback from stakeholders
Deploy work systems from our sandbox to our production environment, performing various Change Management activities
Review, adjust and carry out modifications requested by users for the transformation of their existing work systems
Design, build and advocate for the adoption of reusable and scalable solutions for specific use cases such as Service Management, Project Management, Portfolio Management, Risk Management, etc…
Identify and pursue opportunities to reduce technical debt accumulated on the platform
Participate in the evolution of our internal Service Delivery processes for designing, building and delivering work systems to teams
Manage and review the work that needs to be completed by 3rd party vendors
Configure integrations and security, solve access and permissions issues
Author and maintain operational process documentation, runbooks, technical designs and shared standards

Required Qualifications:
6-8 years experience with Jira Cloud
2+ years experience with Jira Service Management Cloud
4+ years experience with Groovy scripting with Jira (ScriptRunner)
Experience working in a Jira Cloud Platform environment with close to 6,000 users, over a million issues, 550 projects and 800 custom fields.
Experience building work systems on the Jira Cloud Platform at the scale of large initiatives composed of several teams, encompassing hundreds of users.
Advanced proficiency with Atlassian Jira Cloud Software and its most popular add-ons (Advanced Planning, Automation, eazyBI, ScriptRunner, Structure, Custom Charts)
Advanced proficiency integrating the Jira Platform with Slack for custom multi-platform workflows
Experience participating in large multi-person technical efforts, including hybrid teams composed of full-time employees and 3rd party vendors
Proficiency in Agile methodologies and frameworks such as Scrum and Kanban
Proficiency in IT Service Management frameworks such as ITIL 4
Excellent remote working skills: you thrive in a hybrid work environment and are very comfortable with asynchronous communication, providing timely and relevant updates on your progress and blockers as they arise.
Excellent English language skills: you are comfortable presenting to large audiences and excel at writing in-depth application how-tos, documenting processes, and producing user-facing documentation

Desired Qualifications:
Experience operating a multi-site Jira Cloud Platform environment
Experience with Jira Product Discovery
Experience with Jira Align
Proficiency with Atlassian Access (Atlassian Guard)
Proficiency with Atlassian Analytics
Experience with Atlassian Intelligence and Atlassian Assist
Experience with Atlassian Compass
Experience in Portfolio Management, Capacity Management and Project Management
Experience in Agile frameworks such as SAFe and LeSS (or equivalent)
Proficiency with Asset and configuration management in Jira Service Management
Proficiency in other programming and scripting languages such as Java, JavaScript or Python
Completed the ACP-120 Jira Administration for Cloud Certification
Completed the ACP-420 Managing Jira Service Projects for Cloud Certification
Bachelor's degree in Computer Science or equivalent work experience

Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay
  • 401(k) retirement plan
  • …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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