Title: Sr. Product Manager – Customer Data
Location: Remote (PST Hours)
Contract Terms: Contract till the end of the year
Compensation: $70-80/hr. 

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

If interested, please contact Margot Parsons at mparsons@inspyrsolutions.com or call 714-465-5478
 
THE TEAM
The Single View of the Customer team is focused on driving data that is well-managed, easy to govern, find, understand, and use with a foundation that can evolve over time.

THE JOB
As the Customer Data Product Manager, you will lead the vision, strategy, and roadmap in shaping the evolution of our enterprise data strategy. You'll partner closely with engineering, design, abuse, and other cross-functional teams to craft innovative solutions.
 
CORE FOCUS
Product Strategy & Vision

• Define and drive the product vision for an Enterprise Customer Record, ensuring alignment with overall business objectives.
• Conduct market research, analyze industry trends, and benchmark competing solutions to identify new opportunities to drive a cutting-edge data platform portfolio.

 
Roadmap & Prioritization

• Prioritizing and overseeing the roadmap of new features within the customer record system to enhance data visibility and usability for different stakeholders.
• Manage trade-offs between customer experience, business requirements, and technical feasibility to prioritize product features that have the highest impact.

 
Cross-Functional Collaboration

• Partner with design to create intuitive interfaces for accessing and managing customer data within the system.
• Collaborating with risk, marketing, operations and other departments to understand data needs.
• Serve as the primary liaison between business stakeholders, internal teams, and third-party partners, communicating product updates and progress.

Product Execution

• Guide cross-functional teams through all phases of the product lifecycle—from discovery and design through development, launch, and iteration.
• Create detailed product requirements, user stories, and acceptance criteria to guide engineering, ensuring a clear understanding of product objectives and metrics.

 
Measurement & Optimization

• Define and track key performance indicators (KPIs) and identify trends, insights from customer records, informing product improvements and strategic decisions.
• Gather feedback from stakeholders and continuously refine product strategies, leveraging data insights to drive iterative improvements.

 
Thought Leadership & Advocacy

• Champion internal best practices for data protection, data quality controls, defining access permissions, and upholding compliance with data privacy regulations.
• Managing the flow of customer data from various sources into the central customer record system, ensuring accuracy and consistency.
• Present findings and updates to senior leadership, bridging technical details with strategic business impact.

WHAT WE NEED YOU TO BRING
Technical Skills/Competencies

• Experience specifically in Consumer Data Profile (CDP), Customer Identity and Access Management (CIAM), and personalization in high demand industries where companies provide technology to organisations with this need.
• Deeply familiar with the latest trends for information security, data architecture, data modeling, database technologies and underlying capabilities.
• Working globally and have demonstrated outsized results while balancing a best in class customer experience.
• 5+ years of Product Management experience or equivalent, ideally in data management, CRM systems, data protection, or a related domain.
• Demonstrated experience leading cross-functional teams (engineering, data, security) on complex technical products.
• Strong understanding of data technologies and familiarity with compliance regulations (e.g., GDPR, HIPAA)
• Experience with data lineage tools and metadata management systems.
• Knowledge of data ethics and its application in enterprise data management.

 
Behavioral Skills/Competencies

• Excellent communication skills: Able to present complex technical issues and trade-offs to non-technical audiences and senior leaders.
• Human Centered: Leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders to enable world class, omni-channel experiences
• Analytical thinking: Capable of driving data-driven decisions, comfortable generating hypotheses, and verifying them through experimentation.
• Strategic mindset: Balancing short-term deliverables with long-term product vision to maintain an effective and sustainable security posture.
• Collaboration & Influence: Skilled at working cross-functionally and building consensus, ensuring alignment toward common goals.

PREFERRED QUALIFICATIONS / NICE-TO-HAVES

• Strong analytical skills to interpret customer data and identify patterns
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Experience in a large-scale consumer-facing environment (e-commerce, social media, banking, etc.).

 
Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

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