Title: Communication and Readiness Content Developer
Location: Remote with frequent travel to Los Angeles, CA
Duration: 6 month contract
Compensation: $55.00 – $70.00/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Role Summary
Title: Communication and Readiness Content Developer

• Responsible for working with the program team and project teams to handle and coordinate cross-functional efforts and ensure the timely development of content for communications, engagement, and readiness activities supporting the New gTLD Program.
• Work collaboratively via the Change Adoption Team to engage Subject Matter Experts (SMEs), gather information, and draft project-specific content in a cohesive voice that reaches a range of audiences, from those well-versed in the program to those with no prior knowledge of the program, the client, or the gTLD industry.

Key Responsibilities & Duties

• Distill complex topics, technical processes, and other source materials into high-quality content and messaging that engages and resonates with various audiences, increases the end user's knowledge and ability, and aligns with the client's voice and style. Content includes, but is not limited to, raw communications, program website content and management, process training materials, system user and navigation guides, presentations and talking points, and other related materials in support of the program.
• Work in close coordination with the Change Adoption Team to engage cross-functional program Subject Matter Experts (SMEs) and collaboratively curate and create various content based on existing client resources to support communications and training for the client's employees, applicants, vendors, and the client's community.
• Create charts, diagrams, and visual aids to supplement technical content and incorporate them into training materials, presentations, and resource documents to improve understanding of technical processes, complex concepts, and policy content.
• Incorporate feedback from internal teams and SMEs to validate content.
• Recommend updates, as directed, to published materials to ensure accessibility and readability for target audiences.
• Translate technical concepts into clear, easy-to-understand content that can be adapted for multiple languages.
• Create project-specific raw content for inclusion in social media messaging to reach target audiences.
• Suggest, design, create, and write additional content as needed.
• Manage content creation and delivery schedules, considering SME availability and internal review processes.
• Work with client's communications team to follow content review, editing, and publishing timelines.
• Perform other duties as assigned.

Required Knowledge, Skills, and Abilities (KSAs):

• Able to work across cross-functional teams, manage timelines, and deliver results in fast paced, global environments.
• Strong organizational, analytical, and problem-solving skills, with experience in assessing risks, driving change, and aligning diverse stakeholders around shared goals.
• Exceptional written and verbal communication skills, with the ability to translate technical or policy details into clear, actionable content for executives, teams, partners, and global communities.
• Skilled at building relationships, fostering collaboration, and promoting new ideas and processes across departments, stakeholder groups, and regions.
• Adaptive, detail-oriented, and professional, with the ability to work effectively both independently and collaboratively, while handling sensitive or confidential information with discretion.

Education and Experience Requirements:

• Bachelor's degree required; master's degree preferred.
• Minimum of 5 years of relevant experience, or a master's degree with 3+ years of experience.
• Prior experience working for an international organization is strongly preferred.
• Proven experience contributing to large, cross-functional programs, ideally within policy driven, technical, or multistakeholder environments.
• Skilled in creating stakeholder-facing materials that translate complex technical or policy details into accessible, actionable content.
• Experience working across global time zones with culturally diverse, distributed teams to deliver successful program outcomes.
• Familiarity with client processes, Internet governance, or global digital inclusion initiatives is an asset.
• Preference for candidates with multilingual abilities, in addition to strong written and spoken English proficiency.

Language

• Fluency in English, both written and spoken, is required.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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