Title: UX Researcher 
Location: Remote (PST Preferred) 
Duration: 12 months 
Pay Range: $69-$89/hr

ABOUT THIS FEATURED OPPORTUNITY 
The mission of the Marketing Insights team is to understand the needs, experiences, behaviors, and attitudes of users and customers to maximize the value delivered across digital platforms and services. Researchers go beyond answering briefs and act as strategic partners who help identify opportunities and translate insights into marketing strategies that connect people to meaningful experiences.

The team focuses on empowering creativity, connection, and meaningful engagement through innovative digital experiences. They work to build tools and services that support communities, creators, and users while enabling new possibilities for interaction and expression.

The Marketing Insights team serves as stewards and strategic partners for brand and product marketing insights. They leverage deep consumer and brand understanding to support long-term growth goals and ensure that marketing and product strategies resonate with key audiences.

Role Overview

A senior Marketing Insights Researcher (contract) is needed to support product marketing insights and go-to-market strategy. This role sits at the intersection of product development, AI strategy, and brand growth, supporting high-priority initiatives across digital products and services.

The ideal candidate will operate as a strategic partner to Product, Brand, and cross-functional teams, bringing clarity to complex problems and translating consumer and product insights into actionable strategy. This person should be equally passionate about the work that comes before and after research as the research itself—scoping the right questions, integrating product usage data with user research and other inputs, and ensuring insights reach the right stakeholders at the right time.

Resilience, flexibility, and comfort with ambiguity are essential. While the majority of the work will focus on product-related insights, this researcher should also be comfortable with brand thinking and understand how product interactions shape broader brand perceptions. The role requires balancing strategic vision with hands-on execution.

The successful candidate will deliver insights that inform both near-term launches and long-term brand health while regularly partnering with stakeholders, leadership, and cross-functional teams.

THE OPPORTUNITY FOR YOU 

• Serve as the primary insights partner for high-visibility product launches, ensuring research findings directly inform go-to-market and brand strategy

• Translate key business questions into holistic learning plans; manage competing priorities and evaluate research requests to ensure the right questions are being addressed

• Design and execute high-impact quantitative and qualitative research including foundational audience understanding, campaign development for product launches, creative and message testing, and go-to-market evaluation

• Analyze, integrate, and synthesize product usage data, user research findings, and other inputs to build coherent, data-backed strategic recommendations

• Partner with User Research, Data Science, and Marketing Analytics teams across planning, execution, and measurement to maximize the impact of marketing and product investments through comprehensive learning frameworks

• Influence decision-making, go-to-market planning, and goal-setting through clear communication with stakeholders at all levels, including leadership

• Proactively identify and scope new research opportunities and potential risks, helping teams navigate ambiguity and solve undefined problems

• Leverage and champion AI-powered research methodologies to accelerate insight generation, research delivery, and innovation in marketing measurement

  KEY SUCCESS FACTORS

• 8+ years of experience in market research, consumer insights, or strategic consulting

• Experience designing and executing both quantitative and qualitative research programs

• Proven ability to translate complex research into clear strategic recommendations that drive business outcomes

• Experience working closely with marketing or product teams, with a track record of influencing strategy and decision-making

• Experience synthesizing information from multiple sources to build holistic and compelling strategies

• Experience solving both undefined and well-defined business problems using appropriate research methodologies

• Strong analytical skills with experience in data analysis tools (e.g., SPSS, R, Python, SQL)

• Experience with survey design and programming tools (e.g., Qualtrics, SurveyMonkey)

• Excellent communication and presentation skills with demonstrated ability to influence senior stakeholders

Preferred Qualifications

• Experience in brand building, brand strategy development, and product marketing

• Experience with AI products, features, or technology marketing

• Experience in consumer technology, digital media, or entertainment-related industries

• Experience collaborating with User Research, Data Science, and cross-functional product teams

• Familiarity with brand health measurement, tracking studies, and preference research

• High fluency in AI-powered research tools and agentic workflows

• Master’s or PhD in a relevant field (marketing, psychology, communications, social sciences, statistics)

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