Title: Maximo Technical Analyst
Location: Houston, TX 77002 (Hybrid: 4 days onsite / 1 day remote) 
Duration: Direct Hire 
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. 

Job Description: 
The Senior Maximo Technical Analyst is skilled in the management and support of one or more applications and provides support services to business users. The Analyst will act as a Subject Matter Expert for application functionality, solutions, training, and documentation. The primary focus for the Analyst is to be responsible for maintaining and monitoring the Maximo application environment to maximize availability and performance, provide troubleshooting and corrective action to resolve business issues, and insures the usability and support for application enhancements and bug fixes. This is a technical role and will not be involved in day-to-day functional aspects of Maximo. Secondarily the Analyst will provide similar support for other operational systems as needed. Although the Analyst position is not a pure development role it will require the use of some development/programmer competencies to complete work efforts for business.

JOB DUTIES AND RESPONSIBILITIES:

• Maintain end-to-end understanding of functional aspects of application and associated business processes.
• Working knowledge of networking environments, operating systems, relational databases, application environments, key vendor environments
• Lead internal Maximo projects to completion
• Monitor incoming service requests and incidents for assigned application's
• Investigate and diagnose service requests or incidents according to their priority/rank and identify the resolution and/or issue.
• Work directly with users to identify and resolve issues adversely impacting business processes.
• Define technical solutions ensuring considerations for system stability, performance, and ongoing maintainability.
• Identify alternative solutions to address issues raised throughout service request or incident lifecycle.
• Adheres to and champions the IT Governance programs (e.g. change management, communication, and release management)
• Complete high-level designs and associated estimates to meet defined requirements.
• Monitor application backlog (service requests, incidents) and keep open items updated with current efforts.
• Maintain documentation (run books, technical design, build, deployment, install guides) and process standards in area or responsibility along with regular audits to validate accuracy.
• Develop documentation and provide training to users as appropriate.
• Define potential improvement changes to resolve errors, prevent the recurrence of problems or improve system maintainability and stability for assigned applications.
• Provide input to IT Project Management Office to support clear and concise requirements definitions.
• Assist team members handling major incidents for assigned applications; identify the root cause and short- or long-term solutions.
• Prevent the replication of problems across multiple systems by sharing lessons learned and best practices with other team members and IT Management.
• Develops customer relationships by making efforts to listen to and understand the customer; anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.

MINIMUM ESSENTIAL QUALIFICATIONS:

• Bachelor's degree in computer science, MIS, and/or equivalent work experience in a related field
• Experience in supporting Maximo implementations
• Proficient in Maximo Integration Framework (MIF) architecture and design.
• Experience developing custom applications and enhanced configuration of the Maximo application including Start Center configuration.
• Experience in developing BIRT Reports and Ad hoc Reports within Maximo.
• Experience with databases, Including stored procedures, triggers and scripts
• Experience in application development or a programming language
• Experience supporting COTS applications
• Regular and reliable attendance.

OTHER QUALIFICATIONS:
In addition to the basic qualifications listed above, the following other position qualifications are required:

• Exposure to Maximo MAS 9.0 is a plus.
• Experience supporting Transportation and Logistics Systems.
• Experience with integration Platforms like Boomi
• ITIL Foundations certified.
• Working knowledge and experience in Microsoft Technologies (Microsoft Certifications)
• Willingness to travel to company locations (up to 15%)

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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