Title: HCSS Support Specialist
Location: Remote
Duration: Contract-to-Hire
Work Requirements: US Citizen, GC Holder, or Authorized to Work in the US

HCSS Support Specialist

The position is responsible for managing and optimizing the use of HCSS software solutions including HeavyBid, HeavyJob, Dispatcher and several non-HCSS applications including, but limited to StonemontQC and CAM360. This is a crucial role in streamlining project management processes, enhancing efficiency, and ensuring seamless communication between various teams and stakeholders.

Essential Job Accountabilities

• Implement, configure, and maintain HCSS software applications including HeavyBid, HeavyJob, and Dispatcher
• Implement, configure, and maintain non-HCSS applications including, but limited to CAM360 and StonemontQC.
• Train users on the functionalities and best practices of HCSS tools to ensure effective utilization across the organization.
• Collaborate with project managers, estimators, and field personnel to understand their requirements and provide tailored solutions using HCSS tools.
• Customize reports and dashboards to monitor project progress, resource allocation, and financial performance.
• Troubleshoot technical issues and coordinate with HCSS support as needed to resolve software-related problems.
• Stay updated with the latest releases and updates of HCSS products and recommend upgrades or enhancements based on business needs.
• Conduct regular audits and reviews to ensure data integrity and compliance with company standards.
• Support the integration of HCSS software with other systems and tools used within the organization.
• Develop and maintain IT documentation to enable consistent standards and operating procedures.
• Assist with the migration of existing HCSS systems to the cloud and hybrid cloud computing environments.
• Comply with IT standards and policies to meet regulatory requirements and company goals.

Education

• Bachelor's degree in Computer Science, Engineering, Construction Management, or a related field

Work Experience

• 5+ years of relevant experience with HCSS software solutions such as HeavyBid, HeavyJob, and Dispatcher
• 3+ years of relevant experience with non-HCSS applications such as StonemontQC and CAM360
• 5+ years of experience in the construction industry
• Certifications in HCSS products are a plus

Knowledge, Skills, and Abilities

• Strong organizational skills and ability to properly manage and prioritize resources and projects
• Advanced written and oral communication skills to effectively disseminate information and convey technical concepts and ideas to non-technical personnel
• Excellent customer service and interpersonal skills with the ability to interface effectively with all levels of management
• Ability to work in high production environment, with minimal supervision, and respond quickly and effectively under pressure and deadlines
• Sound decision making ability with the experience to balance consensus against authority as appropriate
• Team player who can operate effectively within a matrix management environment
• Strong analytical and problem-solving skills, with demonstrated ability to provide creative solutions to real-time challenges

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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