IT Support Analyst
Posted at: 07/16/2025
Houston, TX
Onsite - IT - Technical Support / Help Desk - Contract - Job ID: 25-15043
Pay: $25/hr W2
Location: Houston, TX, 77060 (onsite daily)
Duration: Long-term contract-to-hire
Work Requirements: US Citizens, GC Holders, or Authorized to Work in the U.S.
Qualified and interested candidates should email their resumes to Slater Davidson at sdavidson@inspyrsolutions.com.
Skillset / Experience:
INSPYR Solutions seeks an IT Support professional for one of its oil & gas clients in Houston, TX. This person will provide customer service-oriented technical support to customers efficiently and accurately. You will have exceptional phone etiquette when interfacing with customers as the front liner, and you will solve basic and complex technical problems in all assigned areas for the organization. This includes providing support for requests made primarily over the phone but also via email.
Qualifications/ Skills/ Requirements:
- Solid experience in both Helpdesk and Desktop Support roles
- Experience in setting up client computers and preparing for deployment – Installing Applications, Admin Tools, Anti-Virus Agent, etc.
- Experience troubleshooting IT-related issues – Network & VPN Connectivity, Printing, Client Computer Hardware, Applications
- Experience with On-Boarding / Off-Boarding User Accounts within Active Directory / Azure AD
- Experience Exchange Online – Converting User Mailbox to Shared Mailbox, Distribution Groups
- Experience with OKTA Multi-Factor Authentication
- Experience setting up iPhones
Technologies: (experience with all of them is not a requirement)
- Active Directory / Azure AD / Exchange Online / MS Office 365
- PDQ Deploy – Used for installing packaged applications on client computers
- JAMF Pro – Apple Mobile Device Mgmt
- Apple Business Manager
- CrowdStrike Falcon Sensor – Anti-Virus / Malware Software
- Printer Logic – Cloud-Based Printer Delivery
- HP Enterprise Printers
- Dell Client Computers
- Apple iPads / iPhones
About INSPYR Solutions:
Technology is our focus, and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, projects, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
25-15043
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