Title: Technical Producer
Client: Riot Games
Location: Remote, EST hours
Duration: 12+ months
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Description:

• As a Technical Producer II supporting the Esports Event Technology (EET) team, you will play an integral role in helping our global engineering and operations teams plan, track, and deliver impactful work. This position supports both project and emergent work, helping drive team execution through the administration of our work systems and operational processes.
• This role requires a producer who can work confidently across technical teams in a live production environment, someone who is proactive about improving workflows, and helps teams stay aligned and focused. You'll collaborate with engineers, leads, and managers to break down complex efforts, manage milestones, lead team rituals, and maintain shared documentation and tools.
• You'll also serve as an administrator for our core work systems (Jira, Airtable, Notion), ensuring they are functional, accurate, and aligned with our operational goals. Experience with Agile methodologies, ITIL processes, or service management practices is a strong plus.

Key Responsibilities

• Serve as an administrator of work our team work management platforms (Jira, Airtable, Notion), ensuring they reflect current work, are easy to navigate, and drive visibility across teams.

• Partner with engineering leads and managers to support our intake, triage, backlog management, and prioritization workflows.

• Evolve our work systems to reflect changing team needs, reduce friction and improve cross-team utilization.

• Facilitate the scoping, planning, and execution of key technical projects, both planned and emergent.

• Support the creation and maintenance of project plans, roadmaps, RACI documents, and supporting artifacts to keep teams aligned and accountable.

• Apply structured project management and Agile best practices to improve team velocity and delivery quality.

• Lead and facilitate key team rituals such as kickoffs, standups, retrospectives, and planning sessions.

• Coordinate across global contributors and time zones, ensuring timelines are maintained and outcomes are well-communicated.

• Identify gaps and inefficiencies in our planning and delivery practices and work with our Production team to implement improvements.

• Contribute to our internal documentation and operational runbooks, support best practices and drive consistency.

• Support ITSM processes, Service Desk, Incident management, and Problem management, Knowledge management. .

Required Qualifications

• 2-4 years of experience in a Technical Production, Technical Program Management, or technical project management focused role, ideally supporting engineering, broadcast, and/or live event teams.

• Ability to lead cross-team coordination efforts and support initiatives through project management and facilitation.

• Experience with work management tool administration (Jira, Airtable, Notion) and ability to evolve these platforms to serve team needs.

• Excellent communication and facilitation skills, with the ability to bridge technical and non-technical audiences.

• Fluency in Agile, Scrum, or hybrid workflows including sprint planning, retrospectives, and standups.

• Technical fluency, not as a developer or engineer, but with enough knowledge to effectively communicate with technical teams.

Desired Qualifications:

• Experience in live broadcast, esports, gaming, or technical production environments.

• Experienced in Agile, ITIL, and Lean methodologies for service delivery and continuous improvement.

• Comfort supporting both structured project work and emergent,interrupt-driven tasks across multiple workstreams.

• Ability to lead process alignment discussions and implement systems and tooling improvements.

• A mindset focused on team enablement, operational excellence, and customer service.

  Good to Knows
  Travel may be required up ~5% of the time (some international)
  Ideally looking for a candidate based in EST timezone to accomodate working with a cross functional team in the EU and US

Our benefits package includes: 

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

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