Title: Credit Representative
Location: Houston TX, 77002 (Downtown)
Duration: Long-term contract 
Compensation: $21.61hr 
Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

• Bachelor’s degree in business or related area from accredited four-year university
• Hybrid Schedule 1-3 days in the office (Mon-Wed)
• Monday to Friday 8am to 5pm 
• Banking Experiences Preferred** 

Summary:
Manage receivables through risk assessments for credit policy exceptions, monitoring status and coordinating activities supporting company's customer credit and collections policies for residential and small commercial accounts.

Experience:

• Six months to two years credit and collections experience required
• Banking experience preferred

Role Specific Duties/Responsibilities:

• Apply the company's credit and collection policies, practices and procedures to the credit requirements of designated customer accounts.
• Review files, reports and credit bureau documents and financial statements of customers to ensure they meet deposit requirements.
• Extend credit to customers in accordance with established policy and terms.
• Analyze customer’s financial situations and determine whether to extend credit beyond established policy criteria.
• Analyze credit risk for aggregated portfolios of customers as well as individual accounts.
• Carry out the established program for the follow up and collection of accounts receivable.
• Communicate requests with management for special applications for credit that are outside of standard policies and procedures.
• Investigate and prepare findings to complaints from customers for development of response to Public Utility Commission, consumer advocates, media and management.
• Evaluate customer eligibility (i.e. low income status) for PUC mandated activities and programs.
• Process development and implementation of credit policies/procedures.

Role Specific Knowledge, Skills and Abilities:

• Proficient mathematical/analytical skills.
• Ability to communicate clearly with customers using a telephone instrument or in person while maintaining composure and control.
• Must be able to work independently and multi-task.
• Ability to read and understand contractual documents and prepare company correspondence.
• Analyze customer accounts, spreadsheets, and databases to resolve customer issues.
• Must be detail oriented with a focus on accuracy and completeness.
• Must be able to communicate effectively in oral and written form.
• Flexible to adapt effectively to new and changing responsibilities and situations
• Proficient in MS Office applications, including Word, Excel, and other related applications.
• Positions available for English-only and English/Spanish speaking representatives a plus.
• Skip tracing experience a plus
• Must have remote reliable high speed internet access

Working Conditions

• Normal office environment (Hybrid Schedule 1-3 days in the office (Mon-Wed))
• Office Hours: 8am-5pm Monday-Friday.
• Overtime required when necessary.
• Work may involve dealing with people in an unpleasant or strained situation.
• Occasional Travel

Education:

• Bachelor’s degree in business or related area from accredited four-year university is strongly preferred

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
 
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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