Title: Contact Experience III
Location: Remote                         
Duration: 12-months
Compensation: $60-75
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
 

Required Qualifications:

• 5+ years of Trust & Safety global operations management experience

• Experience working with Third Party Tech in an operations environment

• Experience with and knowledge of customer support tools and functions

• Experience in identifying, managing, and implementing operational improvement initiatives

• Strong communication and critical thinking skills

• Demonstrated record of critical thinking and creative problem solving to address complex, multi-disciplinary challenges

• Thrives in ambiguity and can adapt and lead through dynamic and fast-paced environments

• Ability to check your own bias at the door and make fair, consistent decisions in line with T&S policies

Desired Qualifications:

• Experience working in Tech and/or the Gaming Industry

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive data while employed by us and while on assignment at a customer of ours Communication with others, including employees and third parties such as vendors, customers (including their employees), and/or players, including minors Accessing our or our customer's assets, secure digital systems, and networks Ensuring a safe interactive environment for players, employees, and temporary workers These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization and within the organization of any customer to whom you may be assigned while employed by us. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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