Title: A/V Technician II
Location: Bethesda, MD 
Duration: 6 Month Contract-to-hire 
Compensation: $25 – 35/hr w2, conversion Salary $72,000
Work Requirements: US Citizen

Summary

We are looking for an A/V Technician II to support a Federal government client in Bethesda, MD. This position offers a great opportunity to be part of a high-performing team responsible for supporting a full complement of customer-centric technical support services.

This position currently requires an on-site schedule. Schedule is subject to change based on company/contract requirements.

Responsibilities

• Diagnose and resolve AV problems; respond to escalated issues from clients and other support teams; perform triage, provide remote problem resolution when possible.
• Proficient, accurate and timely setup, operation, and breakdown of audiovisual equipment.
• Research, recommend, and implement AV hardware and software purchases and configurations to meet client needs
• Operate AV equipment (e.g. soundboard, presentation laptop, switcher, codec, camera, microphones, Logitech 360 Owls, Logitech MeetingHQ, sound systems.) in support of live and hybrid conferences, seminars, meetings and events.
• Provide documentation of AV process and equipment for other IT pros or end users.
• Test and troubleshoot AV equipment in conference spaces to ensure all is in working order.
• Support connectivity from conference rooms to collaboration platforms such as Microsoft Teams, Zoom, WebEx
• May serve as backup to the Deskside Support team as needed.
• Perform other job duties as assigned.

Travel

None

Required Qualifications

• Three (3) or more years' experience providing audio/visual support for conference rooms, including preparing room setups, monitoring and adjusting live feeds for quality control
• Three (3) or more years' experience operating, maintaining, and troubleshooting AV systems
• Experience planning, organizing, and directing AV production activities, ensuring continuity across events
• Understanding of architectural, cabling, and control system requirements for AV environments
• Three (3) or more years' experience with MS Office 365 (Word/Powerpoint/Excel)
• Experience using ServiceNow or equivalent platform
• Knowledge of Bomgar or equivalent tool for providing remote support
• Ability to lift up to 30 pounds
• Strong communication skills both oral and written

Desired Qualifications

• CTS Certification (or other AV certifications)
• Knowledge or experience with Video Matrix systems and/or AV Switchers, Crestron/ Biamp/ Shure
• Experience with customer service or hospitality experience
• Experience in the following:
  • Audio/Video/Digital audio/playback/record systems
  • Video Wall Management & Calibration
  • Advanced Lighting – Dimming and Lighting Controls
  • Channeling of microphones Wireless, Handheld, Lavaliere Microphones
  • Push to Talk Systems
  • 4 -24 Channel Mixers
  • Basic Electrical and Power Distribution
  • Basic networking skills including IP addressing
  • Wireless Networking/Troubleshooting
• Standard troubleshooting skills related to desktop computer hardware and software

Education

Associates degree

• A high school diploma (or GED) coupled with an additional 4 years of relevant experience may be substituted for an Associates degree

Clearance

Public Trust

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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