Job Summary:
Tech Ops Technology Division.
Opportunity to work across all three major Regional Carriers for ***, supporting their success through the management of mobile devices used within the TechOps organization to support Aircraft Maintenance.

What you'll do

• Work closely with company’s IT teams and third-party vendors to support Business Units on mobility-related projects
• Management of access for New Hires with iPad and various applications
• Coordinate with the maintenance training team to develop, refine, and deliver mobility training programs
• Manage the tracking of shipments for returns and replacements with Base Admin & Base Managers
• Administration of the document control management tool in coordination with Technical Publications
• Manage Maintenance group application database, as well as assisting in the availability/troubleshooting of all other device applications, including periodic storage management
• Create and maintain technical documentation
• Manage the formatting and dissemination of information via the iPad device (Alerts, Bulletins, Read and Signs), including management of base-specific materials. Ensure consistency in documentation
• Sustainment of the Mobility program and refresh iPads when applicable
• Perform duties as a liaison to the Regional Group
• Provide Tier 1 & 2 mobile device support
• Encourages an environment of sharing and team work among the team
• Troubleshoots and resolves system issues, and/or coordinate same
• Supports system change process for iOS and/or App updates
• Stays current with systems technology best practices and changing technologies, in order to maintain domain expertise and recommend enhancements or changes
• Travel, as required

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 2 years of management experience of assets
• 1-year Help Desk and/or customer service experience
   

Preferred Qualifications- Education & Prior Job Experience

• Airline industry experience
• Experience with Mobile Device Management (MDM) solutions such as JAMF/SOTI
• Experience supporting mobile devices such as Apple iPads, Windows Rugged Tough books, and mobile printers
• Experience working with Apple device products such as Apple Configurator, Apple Business Manager (ABM)
• Experience with Operating Systems (Windows, Linux, iPadOS), Wireless/Cellular technologies, Computer Networking
• Advanced computer skills with Microsoft Office programs
• Comply365/JeppFD-Pro apps knowledge is a plus
• Strong interpersonal, written, and verbal communication skills
• Ability to work independently and perform in a collaborative, team-based environment
• Strong problem-solving and analytical skills
• Apple certification is a plus

 
Additional Details:

•  The candidate must have at least 2 years of experience.
• Candidate must be local.
• There will be 1 onsite interview
• Candidate will be working onsite Mondays – Wednesdays; virtual Thursdays/Fridays
• Technical assessment must include the candidates experience and knowledge on MDM solutions eg/ JAMF & SOTI. Knowledge on apple devices – Apple device products such as – Apple Configurator, ABM

 
 
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
 

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