Re-Architecting a Next-Gen Security Solution
Challenge
A global technology company specializing in retail security and IoT merchandising was confronted with a critical problem that was limiting growth. They needed a partner with deep expertise to create a next-gen security product that could scale with their customers’ needs, safeguard sensitive credentials, and enable seamless integration via mobile devices. The client’s pain points included:
- An expertise gap in the specific technology framework that was required to create a next-gen product in the timeline needed.
- As customers diversified and inventory categories expanded, inconsistencies in existing IoT mechanisms led to operational inefficiencies and increased vulnerability to shrinkage.
- They wanted to make their products even more secure by utilizing the latest methods.
- They needed a solution that could be scaled significantly to adapt to a fast-growing customer base and support dynamic customer expectations.
Solution
INSPYR Solutions engaged the client through a series of consultative discovery sessions to better understand the needs of the business. We then assembled a cross functional product team with expertise in Go backend engineering, Android and iOS mobile development, React Native specialization, QA testing, and product management. The team essentially rebuilt the client’s backend system and implemented the following solutions:
- Re-architected the web service backend in Go to handle requests at scale, minimizing sensitive data stored on devices and ensuring end-to-end security.
- Developed a mobile application and SDK, leveraging Bluetooth and NFC integration for proximity-based management of security mechanisms such as locks. The SDK permits customers to white-label and extend the app’s functionality to suit their branding and workflow requirements.
- Improved the system’s capabilities so it could reliably authenticate and authorize mobile requests under heavy load as needs scaled to meet demand.
Throughout development, INSPYR Solutions maintained rigorous security standards to deliver a highly tailored platform that met the strict operational requirements of large national retailers and other customers the client services. The implementation was executed with minimal disruption to operations and featured compatibility with pre-existing infrastructure, a critical factor for enterprise-scale rollouts.
Outcome
The newly delivered next-gen security solution provided a significant business impact:
- Scalability Gains: The platform now supports a very large number of devices and concurrent users, allowing the client to take on more customers and work with existing ones to expand operations.
- Enhanced Security Posture: By minimizing on device sensitive data and centralizing authentication, the client now maintains industry leading protection against unauthorized access that seamlessly integrates with the revamped mobile app.
- New Revenue Streams: Armed with a robust, secure, and flexible IoT security solution, the client can now approach new potential customers with their security products and participate in sales opportunities that would not have been available before.
- Improved Efficiency: The mobile integration enables customer staff members to work much more efficiently. For example, employees can unlock secure areas and merchandise via the app instead of having to physically unlock them each time. This significantly cuts down inefficiencies in staff resources and reduces wait time for shoppers, in turn leading to higher customer satisfaction.
These outcomes collectively empowered the client to compete effectively on large-scale retail security and IoT opportunities, expanded new revenue streams, drove significant cost savings, and positioned them for ongoing innovation and growth.
Client Profile
This retail security company provides innovative loss prevention and asset protection technologies to some of the world’s most recognized brands. Specializing in IoT-enabled solutions, their products combine intelligent design with advanced security features such as Bluetooth and NFC integration to safeguard high-value merchandise across thousands of retail locations. With a focus on seamless user experience, operational efficiency, and scalable technology, the company helps retailers protect what matters most while streamlining store operations.
Technologies Supported
Go, Android, iOS, React Native
View Similar Tags
Looking for cutting-edge technology solutions?
"*" indicates required fields