Systems Application Support Analyst- Long Term Project – Henderson/Las Vegas, NV (Remote/Local)

Title: Systems Application Support Analyst 
Location: Mostly Remote (US/PST-onsite as needed)
Duration: 12+ months long term project, possible contract to hire
Rate: $40-66/hr.
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Public Safety Application Systems Support Analyst- Long Term Project – Mostly Remote (US/PST)
Duties:

• Support project/product implementations for the IT Public Safety Team
  • Fire and Police applications include: Everbridge, Securus, NetDMS, TeleStaff, FireRMS, Intime, Tableau, custom applications, etc.
• Interacts with and oversees application vendor activities during system implementations
• Coordinate with customers and other IT divisions on tasks (firewall rules, software/hardware product evaluations, etc.)
• Information Security Application Reviews
• Upgrade SQL Database servers
• Application Monthly Maintenance Upgrades/Patches
• Create and update Physical Data Flow Diagrams
• Create and update technical documentation
• Create SSRS reports or Power BI reports
• Writing SQL Queries
• Migrating custom knowledge base system
• Other duties as assigned

Required Skills and Experience:

• Two (2) years of experience in design, implementation, and support of enterprise-level systems.
• Principles and practices of systems implementation and software development.
• Supporting software applications at a technical level
• Knowledge of Firewalls, reverse proxy and secure access to internal applications.
• Troubleshoots and resolves issues with Web Application accessibility.
• Windows System/Server Administration
• Create Physical data flow diagrams using Visio. – Includes servers, traffic, firewalls, ports, etc.
• Business Process Analysis
• Technical writing
• Database tools: (ex: Toad, Microsoft SQL Server Management Tools)
• SQL query languages
• Network traffic monitoring tools (ex: Fortinet, Splunk, PRTG)
• FTP applications (ex: FileZilla, WinSCP, Axway)
• General understanding of Information Security, Cloud platforms (AWS, AZURE)
• laptop, desktop, server and mobile device hardware and operating systems
• Web server software (ex. IIS, Apache, and Tomcat);
• principles and practices of systems implementation and software development.
• Creating reports using query tools (ex: Crystal Reports, SSRS – SQL Server Reporting Services, Power BI, Tableau), Etc.

Desired Skills

• Information Technology related certifications (ex. CompTIA A+, CompTIA Security+, CompTIA Network+, Microsoft 365 Certified Administrator)
• Browser debugger tools (Chrome or IE's Developer Tools)
• Programming languages and development environments such as C#, .NET, AzureDevOps
• Knowledge in SharePoint creation of pages, lists, etc.
• PowerShell for Windows Scripting.
• API monitoring/troubleshooting tools (ex: Postman, Swagger, SoapUI)
• Government agency experience and/opr working with confidential data.

Testing:

• YES – write an SQL query with sample data to be provided 30 minutes prior to interview
• Using a sample system such as 'ticket system' to build a mock Data flow diagram (DFD) or system/network architecture diagram that illustrates the traffic flow between components, including servers, firewalls, open ports, protocols, and external/internal systems
• Come prepared to walk through this in your interview

Work Schedule

• Mostly Remote and SOME on site work
• Monday – Thursday 7:30AM – 5:30 PM PST
• 38-hour work week (9.5 hours/day – .5 unpaid lunch) = 10 hour work days
• Must be able to pass a criminal back ground check (including livescan) before starting work. Takes 3-6 weeks to clear.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay, 401(k)
• Retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.