Title: People Operations Analyst (Enterprise HR)
Location: Newport Beach, CA (on-site)
Duration: 6+ month contract
Compensation: $34-38.50/hr.
Work Requirements: US Citizen, GC Holders, or Authorized to Work in the U.S.
Human Resources is seeking a highly organized, dynamic, and detail-oriented individual to join our People Operations (POPs) team. In this role, you will be responsible for managing employee and HR client inquiries, supporting the hiring and onboarding process, and ensuring a smooth and efficient HR operations workflow, all while providing exceptional employee service. You will contribute to transformational projects aimed at implementing and driving the adoption of HR systems such as Workday and ServiceNow, participate in technological enhancements to improve HR processes and programs, and address and resolve issues by proposing innovative solutions. This involvement in projects will allow you to gain a deeper understanding of HR and provide growth opportunities. As your knowledge and expertise in HR increase, you will handle more complex work and propose innovative solutions to emerging issues. If you are a self-motivated individual with a passion for HR operations and a commitment to delivering exceptional service, we would love to hear from you.
RESPONSIBILITIES
Core Business Operations

• Employee/HR Client Inquiry Case Management: Efficiently respond to employee inquiries and HR client requests, providing timely and accurate resolutions to questions related to HR policies, benefits, payroll, and other HR-related matters. Serve as an escalation point for complex inquiries and maintain robust case management systems.
• Employee Support: Deliver essential, thoughtful, accurate, and timely support to address the individual HR needs of employees and managers, in alignment with policies. Champion exceptional employee service by creating the best possible experience throughout the employee lifecycle. Analyze inquiry-related data and insights to identify themes and improve the overall employee experience.
• Onboarding Operations: Oversee the end-to-end onboarding process for new hires/contingent workers, including communication with new hires and hiring managers, conducting background checks, partnering with Employee Relations to resolve issues, liaising with external vendors for visa sponsorship, managing documentation, ensuring regulatory compliance, and completing Right to Work Checks. Provide a best-in-class onboarding experience by ensuring system and technology readiness for new hires and completing relevant processes in the Human Capital Management (HCM) system, Workday.
• Data and Transaction Operations: Execute data transactions in HR systems with precision, generate reports, and ensure accuracy in all executions.
• Knowledge Management: Assist in the creation, review, and updating of HR knowledge across various operational areas. Follow up with team members or stakeholders on questions and clarifications to ensure information is accurate and relevant.
• Policy Compliance: Understand and execute end-to-end HR business processes and policies. Stay current with HR policies, procedures, and legal requirements to ensure compliance. Assist in the development and implementation of HR policies and procedures as needed.
• Process Documentation: Contribute to the creation and review of POPs business processes, end-to-end workflows, and standard operating procedures (SOPs).
• Communication Operations: Support the delivery of clear, engaging, and impactful communications to employees.
• Process Improvement: Identify and support process improvement initiatives, working globally and cross-functionally across teams and the business.
• HR Subject-Matter-Expert (SME) Partnership: Collaborate with various HR SMEs on operational activities and projects to leverage their expertise and ensure successful outcomes.

HR Client Request and Content Creation

• HR Client Request: Collaborate with the HR Client Request team to effectively execute business processes, implement projects, and manage Sprints and training initiatives.
• Content Creation & Asset Development: Develop engaging content for employees and HR, focusing on training, communications, and campaigns. Create various assets, including one-pagers, intranet newsletters, graphic designs, videos, and more, utilizing a range of applications to enhance engagement and information delivery.

REQUIREMENTS

• Bachelor's degree in Human Resources, Business Administration, Communications, or a related field from an accredited university
• 2+ years of experience in HR operations or shared services, employee/HR client inquiry case management, content creation, communications, and/or hiring and onboarding.
• Working knowledge of HR systems and platforms such as Workday and/or ServiceNow, Responsive, Qvidian, Wiki, etc., with an affinity for technology, ability to think with a "tech approach,” and interest in HR technologies
• Creative and able to develop content utilizing applications such as Articulate, Canva, Murf, Snagit, etc.
• Strong knowledge of HR policies, procedures, and employment laws.
• Excellent communication and interpersonal skills, with the ability to effectively interact with employees at all levels of the organization
• Exceptional attention to detail, organizational skills, and immaculate follow-up.
• Ability to handle sensitive and confidential information with discretion.
• Strong problem-solving and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proactive, results-driven, open to feedback, and overall, a collaborative colleague.

>>> Qualified candidates, please apply to this posting; you may also send your updated resume to Krista Joy at kjoy@inspyrsolutions.com for further review. 
 
About INSPYR Solutions
Technology is our focus, and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, projects, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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