Title: Operations Associate V
Location: Anywhere in the US (remote)  
Duration: 5-6 months
Compensation: $48/hr – $68/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
Skillset / Experience:
Operations Associate V
•       Develop and maintain operational policies and processes to support a team handling a large volume of incoming requests from law enforcement and third parties.
•       Collaborate with cross-functional partners to integrate products into data disclosure tooling to meet legal obligations and support efficient processing by operational teams.
•       Communicate complex technical concepts to a diverse group of cross-functional partners.
•       Articulate policy background and supporting rationale to relevant internal parties, including legal, operations, engineering, and other internal stakeholders.
•       Manage and coordinate development of operational policies based upon input from cross-functional teams.
•       Track the progress of operational policies from submission to implementation.
•       Address operational policy-related issues in support of corporate strategy, policy, and objectives.
•       Identify policy gaps and deliver ongoing communications to team members and cross-functional partners.
•       Draft operational policy-related materials including reports, propose documentation updates, develop documentation based on legal guidance, create instructional content, with the ability to proof, revise, and edit copy to ensure both accuracy and quality of content, convert complex ideas and concepts into easily understood documentation.
•       Support operational policy escalations related to sensitive subject matters from global team members, quality assurance team, and cross-functional partners, and collaborate on policy decisions with the legal team.
•       Provide support to leadership as needed, including documentation change management and metrics.
•       Engage and build relationships with cross-functional teams and stakeholders to ensure that development and operational readiness requirements are understood and implemented.
•       Ensure that all requests are scrutinized and handled in strict accordance with applicable laws, our terms of service, and our law enforcement guidelines.
•       Ensure proper tracking and reporting on the engagement and outcomes of operational policy efforts and provide cross-functional partners with information on policy development activity.
•       Manage time to prioritize multiple competing priorities.
•       Adapt to flexible working hours.
Qualifications:
•       10+ years of policy, product, government, legal, operational, compliance, privacy, or strategy experience.
•       Experience prioritizing multiple functions and tasks while managing core work responsibilities without compromising quality.
•       Experience working at a tech company or with tech clients.
•       Experience with technical writing
•       Experience with partnering, both within the team and with a wide range of internal partners.
•       Ability to work collaboratively with cross-functional teams.
•       Proficient in managing and resolving complex problems and issues.
•       Experience with using judgment in handling sensitive matters and an ability to maintain confidentiality
 
Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

 
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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