Title: Senior Design Ops Manager
Industry: Entertainment
Location: Glendale, CA or Orlando, FL
Duration: 12+ months
Rate Range: $56-$63/hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

Description:

•  
• We are responsible for the end-to-end digital and physical Guest experience for all technology & digitalled initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives.
• This role sits in the Product Design & Creative organization within Technology & Digital Experiences. It works closely with DesignOps and design partners from across the company.
• The Sr. DesignOps Mgr will report to the Manager, Content Design & Operations.

About The Role & Team:

•  Develop and improve DesignOps processes for effective throughput across teams & broader workstreams
• Maintain processes that streamline processes such as work intake for new projects, prioritization, roadmapping & forecasting, and tracking design and content debt across our LOBs and horizontal teams
• Identify design team needs with regards to process, tools, documentation, asset management, etc.
• Partner with other DesignOps team members to drive changes to make sure designers can be efficient and successful.
• Manage the activities of large or strategically important design efforts be an active advisor for multiple teams
• Own Product Design & Creative team's resourcing, tracking designer allocation and product design health for your assigned portfolio.
• Manage communication from working teams up to design leadership, and outward to cross functional partners
• Act as strategic point-of-contact for design management team, partner with them in gathering project requirements, providing estimations, tracking action items, and affirming commitments by our partners outside design.
• Maintain metrics that help gauge the impact and health of the design team.
•  Ensure the design teams in all locations are in collaboration with one another and all working towards a consistent goal throughout the project lifecycle.
• Support a strong design community through events, routines, and practices that amplify the voice of design

Basic Qualifications:

•  5+ years of related experience, preferably in a DesignOps role
• Skilled with project management tools, includin JIRA and Smartsheets.
• Your expertise is not only in how to use them but in how to build out systems
•  Skilled in excel and Tableau
• Experience in user-centered design process, methodologies, and standards
• Ability to interact with a diverse set of technical and non-technical partners
•  Skilled at influencing and relationship building across a highly matrixed organization
•  Experience working within technical and engineering organizations and keeping them updated on design progress
• Demonstrated proactiveness in operational improvements within and outside of your team
• Ability to multitask, analyze opportunities, define successful approaches, and tackle problems
•  Familiarity with design tools,process, and technologies
• Strong communication and presentation skills: ability to articulate questions, strategy, design
• decisions, and updates to leaders and project team members as needed; strong understanding of how their communication impacts the work and business

Required Education:

• Bachelor's degree and/or equivalent work experience

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

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