Title: IT Change Management Automation Engineer
Location: remote
Duration: Initial 6 months contract with extensions
Compensation: $
Work Requirements: US Citizen, GC Holders or or Authorized to work in US

Position Summary
We are looking for a technically skilled and automation-driven IT Change Management Automation Engineer to help us transform change management practices through intelligent automation and seamless tool integrations.

Key Responsibilities
• Consult with IT engineering teams to ensure high quality automation integrations with IT Change Management practices
• Develop scripts and playbooks to automate infrastructure changes and deployments triggered by approved change requests.
• Ensure automated deployments are compliant with change policies and auditable through ServiceNow

Qualifications
• 3+ years of experience in an enterprise IT organization
• Strong scripting skills (e.g., PowerShell, Python, JavaScript).
• Experience with IT automation platforms and system integrations
• Understanding of IT Service Management practices

Preferred Skills
• ServiceNow System Administrator or Implementation Specialist certification.
• Experience with automation platforms such as Ansible or Azure DevOps
• Proficiency in Ansible for infrastructure automation or Azure DevOps for CI/CD pipeline integration.
• Hands-on experience with ServiceNow, including Flow Designer, IntegrationHub, and Change Management module.
• Experience with REST APIs and webhooks for tool integrations.
• Familiarity with cloud platforms (Azure, AWS) and infrastructure-as-code concepts.
• Experience in Agile and DevOps environments.

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