Title: Application Performance Engineering
Location: Charlotte, NC (Remote-EST Timezone)
Work Authorization: USC, GC and Authorized to work in US
| THE ROLE |
| The APM Engineer Sr I works as a member of the Application Performance team and is charged to understand the goals/objectives of that team and supports Enterprise Architecture and Shared Services Technology division.
As part of the Application Monitoring team, engineers will be working on supporting Tier0 and Tier1 Applications using Dynatrace, Zabbix , Cloud watch and Splunk monitoring tools. They will be working closely with Application Team and Middleware teams on the analysis, prediction and research for health checks, logs and alerts. Application Performance engineers will be interacting with both Windows and Linux platform servers and improving the monitoring tools with applied scripting knowledge and querying SQL databases.
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| RESPONSIBILITIES |
Job Functions
- Work with Application teams to define thresholds and configure alerts accordingly.
- Install, configure and maintain Zabbix, foglight and Dynatrace tools.
- Daily Operations (Release management, Health checks, log analysis, alerts review)
- Work on Trend/Prediction Analysis configuration skills
- Work on the tuning and maintenance of system alerts
- Explore possible solutions withing the Zabbix, Dynatrace and foglight tools.
- Create Splunk dashboards for various applications.
- Support and participate in incident calls and help to troubleshoot the issues.
- Experience with cloud watch and AWS resource monitoring.
- Help to support Kubernetes monitoring using Dynatrace.
- Upgrade Zabbix and Dynatrace frequently.
- Apply security patches to the monitoring infrastructure.
- Need to come up with solutions for custom monitoring for applications by building custom scripts.
- Experience with DB concepts, MicroServices and shell scripting.
- Experience with Azure DevOps tool to create and maintain PBI's.
Leadership/Coaching
- Demonstrate a positive attitude and set an example for colleagues.
- Attend regular manager and team lead status meetings and be engaged in meeting discussions and strategic planning.
- Demonstrate ability and willingness to share ideas with peers and management.
Consultancy/Customer Service
- Complete Service Requests within defined SLAs
- Set expectations with the customers and communicate progress or blockers.
- Actively participate in cross team collaborations and triage sessions
- Collaborate with IT teams, project teams, and institutional leadership teams in root problem analysis, solution identification, implementation, and delivery activities.
- Collaborate with IT teams and internal and external customers to understand project requirements and recommend sustainable solutions that meet defined business needs.
- Communicate clearly to technical and non-technical users.
Planning and Organization
- Plan and execute activities assigned by the team/manager.
- Monitor alerts and take appropriate actions.
- Update tickets on a regular basis and keep leadership informed of work status/progress.
- Independently manage assigned tasks and project components to complete within established timelines.
- Identify and communicate potential business impacts when planning changes to production systems.
- Participate with management and technical teams to establish appropriate project timelines to deliver sustainable solutions within approved time and budget parameters.
- Demonstrate attention to detail.
- Actively identify and communicate opportunities to automate repetitive manual processes.
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| EXPERIENCE |
SKILLS & QUALIFICATIONS |
- Expertise in Zabbix, Dynatrace, Splunk and foglight tools
- Experience with Cloud Watch and AWS tools
- Experience with Shell Scripting
- Experience in PowerShell
- Experience with backups, restores and recovery models.
- Ability to multi-task and context-switch effectively between different activities and teams
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- Bachelor's degree in computer science, or combination of education and experience
- At least 6 years of experience as Performance Monitoring Engineer
- Strong verbal and written communication skills (English)
- Strong critical thinking and problem-solving skills
- Positive attitude and solutions-oriented thinking
- Ability to communicate technical concepts to both technical and non-technical audiences.
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PREFERRED
- Familiar with Windows and Linux operating systems
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PREFERRED
- Experience with administration of at least one of these monitoring tools : Zabbix or Dynatrace
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Our benefits package includes: (EXCLUDE on perm placements)
- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- …and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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