Business Systems Analyst

Owings Mills, MD (Hybrid 2 days onsite)

Contract Opportunity

Preferred qualifications include broader experience with the Microsoft 365 platform—such as SharePoint, Power Automate, and Power BI—as well as familiarity with knowledge management or AI/search-enabled content platforms and post-migration testing or readiness support

Overview

We are seeking an experienced Business Systems Analyst to support enterprise application initiatives and document management projects within a large-scale enterprise environment. This role will serve as a liaison between business stakeholders and technical teams, helping drive requirements gathering, process improvements, system support, and SharePoint document migration efforts.

The ideal candidate will have strong analytical skills, hands-on SharePoint migration experience, and the ability to manage structured content and business processes in a fast-paced environment.

Key Responsibilities

• Partner with business stakeholders and technical teams to align technology solutions with business objectives
• Gather, analyze, and document business and system requirements
• Translate business needs into functional specifications for developers and technical teams
• Support highly complex business processes and enterprise application initiatives
• Manage and support SharePoint document migration activities, including structured content organization and metadata application
• Ensure accurate document classification, consistency, and governance throughout migration efforts
• Participate in system implementation planning, testing, validation, and post-migration support
• Perform process analysis and identify opportunities for operational improvements and efficiencies
• Assist with project coordination activities across multiple concurrent initiatives
• Create and maintain project documentation, workflows, requirements, and process maps
• Collaborate with cross-functional teams including business users, IT, operations, and project stakeholders

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or related technical field
• 5–7 years of Business Systems Analysis experience within enterprise environments
• Hands-on experience with SharePoint document migration projects
• Experience managing large sets of structured content, metadata, and document classification
• Strong requirements gathering, documentation, and stakeholder management skills
• Ability to analyze complex business processes and recommend technical solutions
• Experience supporting multiple projects simultaneously in fast-paced environments
• Strong communication, analytical, and problem-solving abilities
• Basic understanding of programming concepts and technical application functionality

Preferred Qualifications

• Experience with Microsoft 365 technologies including:
  • SharePoint
  • Power Automate
  • Power BI
• Familiarity with knowledge management platforms, AI/search-enabled content systems, or enterprise content management tools
• Experience with post-migration testing, validation, and readiness support
• Previous experience working within large enterprise environments
• Project coordination or Agile experience is a plus

What We’re Looking For

• A detail-oriented Business Systems Analyst who can bridge the gap between business and technology teams
• Someone comfortable working with large-scale document and content management initiatives
• Strong organizational and communication skills with the ability to manage competing priorities
• A proactive professional focused on process improvement, accuracy, and operational efficiency

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