Title: Project Manager                   

Location: Burlingame, CA; Menlo Park, CA; San Francisco, CA, New York, NY (Hybrid, 3 days/week on-site)

Payrate: 45-65/hr

Duration: 12 months

Work Requirements: US Citizen, GC Holders or Authorized to Work in the US

The Role

We're looking for a Project Manager to lead technology and innovation initiatives across our retail footprint. You'll own the delivery of projects that span retail systems implementation, AI-powered customer experiences, and customer journey design — translating strategic intent into shipped outcomes in a fast-moving, cross-functional environment.

This is a hands-on execution role with real breadth. One week you might be driving a POS system rollout; the next, coordinating the deployment of an AI-powered in-store experience. You'll operate with high autonomy, interfacing closely with our Retail Operations partners while owning the technology workstreams end-to-end.

The ideal candidate has a bias for action, can context-switch across technical and non-technical workstreams, and brings a structured approach to managing complexity.

Responsibilities

• Lead and deliver cross-functional technology projects through full lifecycle — from scoping and planning through implementation and launch.
• Drive the implementation, development, and continuous improvement of retail systems including POS, ERP, CRM, AV, and in-store demo technologies.
• Manage AI implementation initiatives within retail, including AI-powered customer experiences and AI-driven store operations optimization.
• Own retail customer journey design projects — mapping, improving, and innovating how customers interact with technology across the store experience.
• Translate complex technical requirements into clear action plans, serving as the bridge between engineering, product, and retail stakeholders.
• Partner cross-functionally with Retail Operations, Product Marketing, Enterprise Systems & Product, Retail Design & Implementation, Retail Finance, and Product Management to drive seamless execution.
• Proactively identify risks, dependencies, and blockers — escalating with solutions, not just problems.
• Curate and present project status, risks, and progress to leadership with clarity and precision.

Minimum Qualifications

• Bachelor's degree.
• 5+ years of experience in project or program management within a technology, consumer electronics, Direct-to-Consumer (DTC) retail, or ultra premium hotelier environment.
• Demonstrated experience managing technology implementation projects (e.g., system rollouts, platform migrations, or technology-driven process transformations).
• Proven competence with project management tools (e.g., JIRA, Asana, MS Project, Wrike, or equivalent) and productivity suites (Google Workspace, Microsoft 365).
• Track record of taking defined business strategy and driving it through execution to final delivery.
• Ability to operate effectively in ambiguous, fast-paced environments with multiple concurrent workstreams.

Preferred Qualifications

• Experience with retail technology systems (POS, ERP, CRM, AV, or in-store demo platforms).
• Exposure to AI/ML product implementation or technology innovation projects.
• Background in retail operations or strong working knowledge of retail operational processes (SOPs, store workflows, frontline communications).
• MBA or advanced degree.
• PMP, Agile, or equivalent project/program management certification.
• Demonstrated ability to leverage AI tools in daily work to boost personal and team productivity.
• Experience creating store-team-facing communications (e.g., briefings, FAQs, playbooks).

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more!

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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