Title: Analyst – HR Enablement & Service Delivery 

Location: Remote, work from home 

Duration: Six month contract with a strong potential for extension  

Compensation: $30 to $35 hourly 

Work Authorization: Must be able to work in the United States without sponsorship (Either now or in the future)

Managers Notes: 

Ideal candidate will be bilingual in both English & Spanish 

Role Summary

• The Analyst, HR Enablement & Service Delivery – Americas supports the stability, accuracy, and adoption of HR systems across the Americas region. This role partners with HR Operations and HR Technology teams to resolve system issues, support testing and releases, improve data quality, and enable effective use of HR technology.

Key Responsibilities

• Provide Tier 1 and Tier 2 support for HR systems, including Core HR, Recruiting, and integrations
• Troubleshoot and resolve functional system issues and inquiries
• Perform data quality audits and coordinate corrections to improve system accuracy
• Support system releases and deployments through SIT, UAT, and regression testing
• Document test results and assist with release readiness activities
• Create and maintain job aids and training materials
• Deliver virtual and/or in person training to HR users
• Manage case intake, tracking, documentation, and stakeholder communications
• Analyze recurring issues and trends; recommend process or system improvements

Required Qualifications

• Bilingual: Fluent in Spanish & English (Portuguese preferred, not required)
• 3+ years of experience in a corporate or professional environment
• 1+ year of experience in HR operations, HR transactions, or customer facing roles
• 1+ year of experience using global HCM systems (Oracle HCM Cloud preferred)
• 1+ year of experience with ServiceNow (SNOW) or similar ticketing tools
• Experience supporting system testing and technology deployments
• Experience delivering user training or system enablement
• Proficient in Microsoft Excel and PowerPoint
• Basic understanding of software development lifecycle concepts

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

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