We are looking for a Program Manager III to drive adoption, change management, and enablement for the rollout of an enterprise event management platform. This role will partner closely with marketing, events, cross-functional stakeholders, and external vendor teams to onboard users, support platform migration, improve operational performance, and establish a sustainable support model. The ideal candidate brings strong hands-on experience with event management platforms, platform adoption, stakeholder communication, training, and change management.

Key Responsibilities Include:

• Own the change enablement plan for the event platform rollout, including stakeholder mapping, adoption milestones, and communication cadence.
• Develop and deliver training sessions, office hours, quick-start guides, and role-based documentation for platform users and administrators.
• Lead migration efforts from legacy event platforms to the new platform, including workflow mapping, configuration alignment, and template migration.
• Serve as the primary point of contact between internal stakeholders and the platform vendor.
• Track adoption and enablement KPIs such as active users, event volume, time to launch, and support ticket trends.
• Use performance data to identify opportunities for process and operational improvements.
• Gather, prioritize, and communicate feature requests, business requirements, tradeoffs, risks, and roadblocks.
• Maintain knowledge bases, runbooks, FAQs, and process documentation to support long-term platform adoption.

Required Qualifications:

• 5+ years of experience in program management, change management, enablement, marketing operations, or event operations.
• Hands-on experience administering or enabling event management platforms.
• Experience with RainFocus.
• Demonstrated experience leading tool adoption or platform migration initiatives across cross-functional teams.
• Experience defining and tracking metrics and managing programs focused on operational performance improvement.
• Strong stakeholder management and cross-functional communication skills.

Preferred Qualifications:

• Experience with Cvent or Splash.
• Strong documentation, training, and enablement capabilities.
• Experience developing and delivering user training programs.
• Change management experience.
• Marketing or experiential events experience.
• Experience working with senior stakeholders and external technology vendors.
• Bachelor’s degree in Marketing, Communications, or a related field is preferred but not required.

Our benefits package includes:

• Comprehensive medical benefits
• Competitive pay
• 401(k) retirement plan
• …and much more

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.