Title: Salesforce Administrator
Location: Nashville, TN 
Duration: 6 Month Contract-to-Hire
Compensation: $41-43/HR
Work Requirements: US Citizen/GC Holders
 

This position will provide primary application functional/technical support for the Salesforce application.

Typical duties include:

• Application support for assigned systems
• Manage the day-to-day enterprise application functionality, including system administration and system configuration for the applicable systems.
• Support Salesforce Service Cloud administration including configuration of objects, fields, page layouts, flows, and record types.
• Support customer requests for configuration, implementation, and enhancement.
• Troubleshoot and resolve enterprise application issues for supported systems.
• Application testing, including the development of test plans and test cases and troubleshooting the application.
• Application training for supported applications (coordination, scheduling, instruction, preparation)
• Data management and monitoring, including archiving and purging processes where appropriate, monitoring/reviews of data or jobs queues and jobs, preparation and request of data updates outside operational user’s security, copying/backup processes.
• Schedule and distribute reports as requested (administration, monitoring/reviews, requesting.)
• Support and maintain application interfaces/integrations as needed.
• Quarterly Salesforce software release analysis, preparations and testing.
• User profile and license audits for assigned systems.
• Review current business processes and make recommendations for process improvement.
• Support project manager and team in configuration, implementing and maintaining of enterprise applications being implemented.
• Assist in researching selected enterprise applications functionality and apply identified information where appropriate.
• Prepare requirements using interviews, document analysis, requirements workshops, business process descriptions, business analysis, tasks, and workflow analysis.
• Project task and analysis work for enhancements and/or issues related to customer and vendor applications.

Minimum Qualifications:

• 2+ years of Salesforce Administration experience including configuration of objects, fields, page layouts, flows, record types, user profiles and permissions
• 2+ years of business analyst or system administration experience in a software application or system matching up with the typical duties above for skill sets and experience

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a leading expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our tailored offerings include a wide variety of professional services, project solutions, managed services, and talent resources, all bolstered by our strategic partnerships with cutting-edge technology services. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at www.inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

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