Event Manager – Operations

Posted at: 04/01/2025

San Jose, CA

Full Remote  -  NON IT - Marketing  -  Contract  -  Job ID: 25-13039

Title: Event Manager – Operations
 Location: Remote 
Duration: Initial 6 Month Contract

Compensation: $37-42/HR
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

What You'll Do

• Support cross-functional event workstreams for WebexOne 2025; responsible for all strategy, planning and execution of the workstreams, keeping them organized, facilitating collaboration, and assisting with unblocking throughout projects:

o General Program Coordination

Assist Program management lead by capturing and posting meeting notes and recaps
Support workstream organization, checking on status of deliverables, updating timelines, preparing reports and communicating project change notices
Manage the Master Event Schedule (run of show), working with each workstream and vendor to pull together all activities and timelines into one document. Keep updated with changes as needed.
Assist speaker management lead with data entry for website and mobile app updates in the 8 weeks leading up to the event.
Additional tasks as needed to aid in keeping overall event operating smoothly

o Registration Support
Oversee the registration vendor's professional services team, serving as their key POC within Webex to ensure a smooth attendee registration experience from launch to event execution
Work with the Web Team to assist with web specification implementation and quality control of registration site prior to launch
Manage and oversee Badge and Lanyard Creation w/ registration vendor: Lead on badge and lanyard design with creative and order placement for applicable supplies for in-person event
Provide reporting and updates to various stakeholders before, during, and post-event
Work with vendor to select and implement the on-site check-in and badge printing process
Act as on-site attendee and registration support during WebexOne 2025
Create Reg desk staffing plan & communicate any needs for Brand Ambassador support
Partner with registration vendor to create the visa invitation letter process
Assist our support logistics partner/vendor as needed. May include responding via email to an attendee who may have questions regarding registration, promo code usage, access issues
Act as Webex liaison for programmatic information the logistic partner may need to properly support our registrants and attendees
Act as attendee support post-event once the logistics partner terms have ended

o Housing Support
Serve as GES housing lead's main POC in the Webex Events team, fielding all questions and maintaining visibility into the status of the housing workstream at all times.
Work with housing lead on balancing the hotel blocks based on the way registration is unfolding.

o Internal VIP workstream

Internal VIP's are a select group of Cisco executives that hold substantial roles at WebexOne (speakers, meeting hosts, etc.). This workstream lead is responsible for managing the housing, registration and travel logistics for Internal VIP's, working in conjunction with their offices.
Create a Webex space with the Executive Assistants, Chiefs of Staff and Executive Communications Managers for all Internal VIP's on the WebexOne invite list. Utilize this space as the key channel for communicating WebexOne information such as how to register, book housing, key travel dates, speaker rehearsal information, and field all questions or inquiries from Cisco executive's offices
Create a "Week At A Glance” schedule for each Internal VIP, and provide to their EA
Ensure calendar invites for all Cisco Executive rehearsals and speaking engagements are provided to the executive by the appropriate workstream lead (keynote lead, breakout lead, WEE lead, Partner Exchange Lead, Meetings lead, etc.)

Overall:

• Overall day-to-day project management of workstreams, creating the workback plan, overseeing timelines, budget execution, reporting, project change notices, facilitating collaboration, and assisting with unblocking throughout the project
• Coordinates, lead and collaborate with workstream contributors during weekly workstream status update calls
• Provides input on overall event production schedule to Ops Lead
• Responsible for creating slides in WebexOne master walking deck to communicate plans for all workstreams
• Monitors event deadlines and change management logistics in real time to ensure they are met across all stakeholders

Requirements:

· Bachelors degree
· 3-5 years' experience in registration, housing, operations, event management and program management for events 2,000+ attendees.
· Very logistically strong, with exceptional organizational and project management skills, including overseeing complex workstreams across multiple functions composed of both technical and non-technical members
· Pays attention to detail and can multi-task (spreadsheets and checklists are your best friend)
· Excellent time management with the ability to ensure stakeholders meet deadlines
· Effective communicator with superb written and verbal skills, who can communicate clearly and professionally with customers, team members and other stakeholders
· Ability to maintain the highest level of professionalism and integrity when interacting with C-level executives, suppliers, attendees, speakers and talent
· Uses communication to build relationships with others and foster teamwork
· Strong people skills. No one is a stranger, and you understand how to connect with everyone, treating all with respect
· An independent problem solver who is solution oriented and takes initiative without being prompted
· This person thrives in a fast-paced environment and can demonstrate grace-under pressure
· Demonstrates strong leadership and interpersonal skills to motivate the team and encourage them to work together to achieve a common goal
· A "Do What It Takes” Team player who leads by example demonstrating how to work productively and with a positive attitude
· Can handle a high volume of demand leading up to and during the event
· Basic understanding of technical subjects and emerging technologies and relevance to the marketplace
· Capable of producing executive level PowerPoint slides for meetings
· Comfortable building and maintaining a registration page for a hybrid event with 20k+ total registrations
· Experience working with end-to-end event management platforms is a must. Bonus if you have experience with Cvent.
· Strong understanding of post-event metrics and their importance to the overall event success
· Familiarity with Microsoft Excel, Sharepoint, and Project Management tools
· Comfortable using Webex collaboration software as main communication tool
· Ability and willingness to travel 7-14 days for pre-event site visits and to support the event in-person in September 2025. Note: travel to San Diego, CA during WebexOne dates of Sept 26 – Oct 2 (includes set-up and tear-down) are mandatory.

Our benefits package includes:

  • Comprehensive medical benefits
  • Competitive pay
  • 401(k) retirement plan
  • …and much more!

About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities

 

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